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Brickell Buick & GMC
Miami, FL
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,082 reviews
October 14, 2024
Good afternoon thank you very much for your service have a good day and so much again shalom!! a good day and so much again shalom!! More
by cutomernoemail
Verified Customer
October 14, 2024
No customer service and the dealershsio doesn’t go above and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate and beyond for customers . They wouldn’t even glue a piece of plastic back on with 2 sided tape that was peeling off a 2021 truck , and the tailgate release button is falling apart , which on a 3 year old truck shouldn't be happening. I have another car that’s a 2000 and has no defective parts . Sad coming from a dealership that owns a whole group of different brands in their Murgado Auto group of dealerships , goes to show you that the small dealerships and mom and pop places always beat out the corporate places in personal customer service and hospitality . I’ll buy my next vehicle in New York where I’ve never had a problem, Miami is just a dump , always was always will be , and the Murgado auto group, Brickell gmc is just fancy mirrors and a fancy building with unprofessional workers that don’t give a crap , fancy suits don’t impress me , customer service and quality care goes a lot further . My next call and email review will be to corporate to discuss this matter , as this isn’t my first bad experience with this dealership . More
by rfitzee23
October 13, 2024
Y have a wonderful experience in this place every single time I need to go time I need to go More
by ANTONIOSUAREZ73
Employees Worked With
October 11, 2024
A Convenient location for me and my family. And Good customer service over all. Ok And Good customer service over all. Ok More
by MALCA2012
Employees Worked With
October 11, 2024
My new service advisor is amazing. Violeta. You are the best of the best. And i do recommend this dealer because the care that violeta provided to me always Violeta. You are the best of the best. And i do recommend this dealer because the care that violeta provided to me always More
by rodneyfer
Employees Worked With
October 08, 2024
Everybody was great and very professional. Very fast answers and very fast service. Thanks Yessenia. Very fast answers and very fast service. Thanks Yessenia. More
by hansua111
Employees Worked With
October 07, 2024
Smooth process. Hands down a 5 star dealership. Highly recommended to all friends and family Hands down a 5 star dealership. Highly recommended to all friends and family More
by none23
October 06, 2024
This has been one of the best experiences I've ever had while purchasing a vehicle. Will definitely recommend Brickell GMC to anyone looking to buy a car. Amazing while purchasing a vehicle. Will definitely recommend Brickell GMC to anyone looking to buy a car. Amazing More
by SAFIGHTER2002
Employees Worked With
Winston Vazquez, Pedro Vila
October 06, 2024
Client since 2011, always the same quality of service,excellent!At present, with Violet's acquisition the service have improved exponentially! Good work! service,excellent!At present, with Violet's acquisition the service have improved exponentially! Good work! More
by HLVEGAVEGA
Employees Worked With
October 05, 2024
They know how to get deals done. Went over and beyond to meet us in the middle with our new purchase. Went over and beyond to meet us in the middle with our new purchase. More
by ADMIN50
