Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Buick & GMC
Miami, FL
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,082 reviews
September 25, 2024
Violeta and Ralph in service is outstanding at total process from stat to finish. It’s rare to find this type of customer service. process from stat to finish. It’s rare to find this type of customer service. More
by sorrelsj
Verified CustomerEmployees Worked With
September 24, 2024
She was very polite and helpful, she was on top of our needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clea needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clean orderly and with flowers, excellent service, we will ask for her next visit More
by HLVEGAVEGA
Employees Worked With
September 23, 2024
Worse customer service ever, the only good has been the driver that pickup my car, he was really nice and patient, i would like Karl delivery my car. driver that pickup my car, he was really nice and patient, i would like Karl delivery my car. More
by SAYBELIS
September 22, 2024
Excellent service excellent crew excellent service advisor the customer service of this location is the best of south Florida advisor the customer service of this location is the best of south Florida More
by FUTUREGYMRD
Employees Worked With
Other Employees :
Pedro Vila
September 21, 2024
In addition to Yesenia Sesin, Master Technician Alberto was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear understanding. Also, Yesenia and Alberto interfaced with my third-party insurance without my involvement. More
by adsofge
September 19, 2024
The sale was good and made me a good deal. Wilson was excellent. However after 2 months I’m still waiting on my car mats!! Wilson was excellent. However after 2 months I’m still waiting on my car mats!! More
by GVDH12345
Employees Worked With
Other Employees :
Winston Vazquez, Pedro Vila
September 18, 2024
I’m very satisfied with the experience on this dealer…very friendly and professional personal. dealer…very friendly and professional personal. More
by ISOTOMY
Employees Worked With
September 17, 2024
Very kind from beginning to end of service. Very knowledgeable of her job. Was up on everything, and took the time to call me and give status on my vehicle. Very knowledgeable of her job. Was up on everything, and took the time to call me and give status on my vehicle. More
by YENIAVILA112
Employees Worked With
September 17, 2024
Excelente lugar atención muy buena y un café exquisito , el músico es un excelente trabajador , al igual que Marlon vendedor atención de las mejores gracias por sus servicios el músico es un excelente trabajador , al igual que Marlon vendedor atención de las mejores gracias por sus servicios More
by CHEFEDUA9209
Employees Worked With
Other Employees :
Winston Vazquez, Pedro Vila, Alejandro Hassain
September 17, 2024
excelente atension de tony muy buen vendedor y me consigui un excelente trato logramos comprar las dos hummer gracias consigui un excelente trato logramos comprar las dos hummer gracias More
by GLOBALPACKINGINC
Employees Worked With
