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Brickell Buick & GMC
Miami, FL
2,133 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,133 reviews
July 29, 2025
A week ago I leased my fourth Encore GX from Brickell Motors. Jackie Babani takes care of me in a very professional manner He is a great asset to your company Motors. Jackie Babani takes care of me in a very professional manner He is a great asset to your company More
by LILITAVALDES50
Verified CustomerEmployees Worked With
July 25, 2025
Did all the paperwork wrong and I call them now and won't return my phone call return my phone call More
by DEMAR.MARTINEZ
July 24, 2025
Excellent service cordial and professional. Service manager very helpful. Minimal wait time very nice environment. Service manager very helpful. Minimal wait time very nice environment. More
by ALEXMARRERO5854
July 24, 2025
Everyone was helpful and professional. Especially Yesenia .The process was smooth, and I felt well taken care of. Highly recommended! Especially Yesenia .The process was smooth, and I felt well taken care of. Highly recommended! More
by jab3
Employees Worked With
July 23, 2025
Great service and easy to work with. Very helpful team and extremely knowledgeable about the cars they are selling Very helpful team and extremely knowledgeable about the cars they are selling More
by DANIEL.KREITMAN
July 23, 2025
Im pretty happy with my purchase. The trigger was a favorable pricing. However, there were issues cosmetically and some missing parts that should have been part of the purchase, reach The trigger was a favorable pricing. However, there were issues cosmetically and some missing parts that should have been part of the purchase, reaching out to the Service dept plus hellp from the sales person, I was able to get my concerns addressed at a reasonable time and was happy with the outcome More
by MNLPHIL84
Employees Worked With
Other Employees :
Brittany Bravo Service advisor, Yonien Gonzalez Finance
July 23, 2025
No communication between service, parts and customer. I went in for an engine light issue, they had told me the part was going to take 1-2 days it took 5. I serviced my vehicle and a week after again get I went in for an engine light issue, they had told me the part was going to take 1-2 days it took 5. I serviced my vehicle and a week after again getting the check engine light. More
by INDIGORIVERA47
Employees Worked With
Brittney
July 19, 2025
Still waiting for my owners manual! Called twice. Still haven't heard back from anyone. Wouldn't recommend. Until I get some kind of response. B.Waggoner Called twice. Still haven't heard back from anyone. Wouldn't recommend. Until I get some kind of response. B.Waggoner More
by TIDYBEAU1
Employees Worked With
July 18, 2025
Very good Not a big deal and likely not Tyne service writers fault. My car is a four cylinder and I looked up the number of quarts of oil. My car uses 5 quarts but I was charged a premium for extra quar writers fault. My car is a four cylinder and I looked up the number of quarts of oil. My car uses 5 quarts but I was charged a premium for extra quarts of oil beyond what the coupon allowed. Did not seem accurate, but it wasn't a large difference so I went along with it for the sake of time More
by JULIO11
