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Brickell Buick & GMC

Miami, FL

4.5
2,084 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,084 reviews

February 20, 2024

Stephanie is amazing but the day I went in she was out and getting service from anyone else is like pulling teath! More

by 2539bernal
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Feb 24, 2024 -

Brickell Buick & GMC responded

We appreciate your honest feedback, as we always look for ways to improve. We want the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 844-1641.

February 19, 2024

Son muy profesionales y atentos Con los cliente les gustan q se vallan satisfechos 😏 con su compra More

by yasmeliscabeza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Brickell Buick & GMC responded

Apreciamos que se haya tomado el tiempo para dejarnos estos comentarios. Nos esforzamos por lograr una satisfacción del 100% y es fantástico ver que haya tenido una experiencia tan positiva en Brickell Buick & GMC.

February 19, 2024

Gracias sistina! ! como siempre excelente servicio y atención 100% recomendado muy agradables todo el equipo también More

by yuli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Brickell Buick & GMC responded

Gracias por su amable revisión; ¡Estamos felices de transmitir sus comentarios a Sistina aquí en Brickell Buick & GMC! Nuestro equipo se esfuerza por brindar una experiencia excelente y nos alegra que haya encontrado que este es el caso durante su visita. Si tiene más necesidades o preguntas, ¡comuníquese!

February 16, 2024

From the very begining till the end all was excellent customer services rendered. From a simple search on the Internet, to dealerships website, specifically seeking a 2006 Pontiac GTO. Mr. Alejandro went More

by frankramos0721
Recommend Dealer
Yes
Employees Worked With
Mr. Alejandro
Feb 20, 2024 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to Alejandro here at Brickell Buick & GMC! We sincerely value your business and look forward to your next visit!

February 14, 2024

Horrible Horrible Horrendous Terrible Unprofessional Poor Excuse after excuse after excuse after excuse. Horrible Service except for Stephanie who was great More

by ROBMARTINEZ9
Recommend Dealer
No
Employees Worked With
Dayron Cruz, Dayron Cruz
Feb 17, 2024 -

Brickell Buick & GMC responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 844-1641. We look forward to hearing from you.

February 13, 2024

The price for a tire rotation was insane. Was told when I bought the new truck it would be included with oil change. More

by GeorgeBond7
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Feb 16, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (877) 844-1641.

February 13, 2024

i've been buying my Yukon Denali from BRICKELL for many years. My experiences have always been excellent. More

by bigmadmary
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
February 12, 2024

Be very careful working with this dealership! I found that when I took my Envision in for an oil change they fraudelently charged GM over $1200 for a "fuel injector replacement". They created a More

by jc48439
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Noda
February 11, 2024

VERY SATISFIED, SISTIMA VERY PROFESSIONAL, I WISH EVERYONE WAS LIKE THIS. SISTINA IS VERY PROFESSIONAL AND VERY CAREFUL WITH HER CLIENTS More

by PEREIRAMANUEL605
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Feb 13, 2024 -

Brickell Buick & GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2024

Great Everything was great, and the treatment was good too Recommended They even offer you coffee while you are waiting More

by MABGOLD98
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Feb 13, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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