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Brickell Buick & GMC

Miami, FL

4.5
2,123 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,123 reviews

July 26, 2023

Sistina Excellent service super happy I hardly recommend the service in brickell great team thank More

by Ara1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Aug 29, 2023 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

July 26, 2023

Not very happy. I felt over charged. Went in for service oil change and they did change wipers or to fluids. I paid in my opinion an inordinate amount. More

by eugenio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Brickell Buick & GMC responded

It is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at (877) 844-1641 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

July 26, 2023

She was excellent and very professional, everything was perfect with her, awesome service, thank you More

by osmarcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

July 26, 2023

Brickell Buick & GMC are always professional and helpful. Service is impeccable and the personnel is always welcoming to answer any questions. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Brickell Buick & GMC responded

Melissa, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 24, 2023

Mil gracias sistina siempre tan diligente y amable ademas en todo momento con la informacion correcta More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Brickell Buick & GMC responded

Carl, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

July 22, 2023

The manager and the staff are very helpful l will recommend people Brickell GMCdealer ship More

by Rachelle Remy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Brickell Buick & GMC responded

Rachelle, we are glad we could help! Thanks for the recommendation, and have an amazing day!

July 21, 2023

The sales man was very helpful, knowledgeable and made my purchase go smoothly. He was very helpful with all the questions I had. More

by ARROYO23
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Sistina muy buen servicio excelente la verdad me arreglaron mi carro enseguida y está muy bien preparada para servicio al cliente muy amable, mucho conocimiento y muy pendiente de todo gracias se la More

by Ara1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
July 19, 2023

I took my 2023 Buick enclave for an oil change and the car was returned with all the diagnosis cables tangle up and left hidden under the foot pedal rest. I have never been so disappointed on a service or More

by rburgos83@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
Aug 28, 2023 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution.

July 15, 2023

The dealership advertised a 2023 GMC Yukon XL Denali Ultimate VIN 1GKS2KKL4PR293837. The vehicle is listed with 1,579 miles. They listed every option in the description to include all of the options a More

by Disappointed
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Miguel DeLeon
Jul 15, 2023 -

Brickell Buick & GMC responded

Dear Disappointed, Thank you for bringing this to our attention to review. As I carefully reviewed what we advertised, the vehicle's current equipment is advertised correctly. With every pre-owned vehicle it is possible that the original owner could remove items from the car and then they sell the car that way; as it is the case with this car. However, we took that into consideration when we purchased the car from the original owner, inspected it for safety, and , we Did Not include those items as part of the equipment on the car for sale now. Below is a copy of our disclosure on this car and how it went out to all of our advertising sources and it is correct. "Brickell Buick GMC is pleased to offer this Beautiful 2023 GMC Yukon XL. This Denali Ultimate Yukon XL is beautifully finished in White Frost Tricoat and complimented by Alpine Umber Leather and this exceptional vehicle comes well equipped with Apple CarPlay/Android Auto, Backup Camera, Blind Spot Monitor, Lane Departure Warning, Automatic Emergency Braking, Adaptive Cruise Control, Rear Cross Traffic Alert, Bluetooth, Brake Assist, Leather Seats, Memory Seats, Cooled Seats, Heated Seats, Heated Steering Wheel, Keyless Start, Keyless Entry, LED Headlights, Navigation System, Premium Sound System, Rear Seat Entertainment, PANORAMIC SUNROOF, Stability Control, Tow Hitch, USB Port, LOW MILES!!, ** CLEAN CARFAX **, BEST COLOR COMBINATION!!, BALANCE OF FACTORY WARRANTY!!, ALL SERVICE RECORDS !!, VEHICLE HAS NEVER BEEN SMOKED IN!!!, POWER REAR LIFTGATE**, 3RD ROW SEATING>>, 2nd ROW BUCKET SEATS!!, LANE KEEP ASSIST, FORWARD COLLISION ALERT, and SUPER CRUISE Advanced Technology Package, Illumination Package (LPO) (Illuminated Front GMC Emblem (LPO) and Illuminated Mirror GMC Emblem (LPO)), Max Trailering Package, GMC Certified Pre-Owned Certified, 4WD, ABS brakes, Active Cruise Control, Adaptive Cruise Control, Alloy wheels, Compass, Dual-Pane Panoramic Power Sunroof, Electronic Stability Control, Front dual zone A/C, Heated door mirrors, Heated Driver & Front Passenger Seats, Heated front seats, Heated rear seats, Illuminated entry, Integrated Trailer Brake Controller, Low tire pressure warning, Navigation System, Outside Heated Power-Adjustable Mirrors, Power Liftgate, Power moonroof, Remote keyless entry, and Traction control and gives you an impressive 14/18 Fuel efficiency rating. GMC Certified Pre-Owned Details: * Powertrain Limited Warranty: 72 Month/100,000 Mile (whichever comes first) from original in-service date * Limited Warranty: 12 Month/12,000 Mile (whichever comes first) from certified purchase date * 172 Point Inspection * Transferable Warranty * Vehicle History * 24 months/24,000 miles (whichever comes first) CPO Scheduled Maintenance Plan and 3 days/150 miles (whichever comes first) Vehicle Exchange Program. SiriusXM 3-month trial subscription * Roadside Assistance * Warranty Deductible: $0 Priced below KBB Fair Purchase Price! Odometer is 8552 miles below market average! Brickell Buick & GMC is committed to finding the right vehicle for your needs and Budget. Whether you want something brand-new or certified pre-owned, we're here to help! Because of our vast inventory and selection of models, you will always be guaranteed an amazing Value. Price plus tax, tag, title, Certification fees, additional keys, accessories, manuals, applicable bank fees, dealer fee of $995 and $139.95 Electronic Filing Fee. The MSRP (manufacturer s suggested retail price) is NOT the vehicle's selling price, nor our advertised price. It is set by the vehicle's manufacturer and is included here ONLY for informational purposes. The MSRP does not include dealer installed options. (See dealer for details.) The actual selling price of the vehicle is a function of the MSRP, dealer installed options and market conditions at the time of the sale. Sales tax, vehicle registration fees, finance charges, documentary taxes, and other fees required by law will be added to the selling price. We attempt to update this inventory on a regular basis. However, there can be a delay between the sale of a vehicle and the update of the inventory. Please contact us for availability, pricing, incentive qualifications and all other details." Please feel free to reach out to me to discuss further... Respectfully, Mario R Diaz, GM Brickell BUICK GMC 8305-777-2801 direct mario.diaz@brickellmotors.com

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