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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,472 Reviews

1,472 Reviews of Brickell Buick & GMC - Service Center

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May 16, 2021

It was an excellent service experience at brickell Buick and GMC, I will be glad to return soon for all my car reaparición and maintenance. More

by juancamach2010@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Onix Hernandez
Jun 10, 2021 -

Brickell Buick & GMC responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 16, 2021

0 would be my rating. My sister went for service and was charged 80 plus fir an oil change even though she presented a 25$ coupon card given to me there . I’ve called to talk to Jonathan and always get the More

by ROLYSANTIAGO
Recommend Dealer
No
Employees Worked With
Onix Hernandez
May 17, 2021 -

Brickell Buick & GMC responded

Dear Roly Santiago, Thank you for feedback and my apologies for your sister's poor experience, please allow me to assist any way that I may... Respectfully, Mario R. Diaz, GM mario.diaz@brickellmotors.com 305-777-2801 direct line

May 18, 2021 -

ROLYSANTIAGO responded

Unfortunately as stated earlier I was totally and utterly patronized and lied to not once but multiple times. Neither my sister nor I will stay with Brickell motors any longer. It really is your loss . I got 2 Hondas and a GMC from you and my sister 2 GMCs . It really is your loss.

May 18, 2021 -

Brickell Buick & GMC responded

Dear Roly, Thanks again for your feedback, we understand and again our apologies. I wanted to reach out to your sister as well, however, I do not know your sister's name and I am unable to find your name in our system to cross reference information... I am available any time to assist personally if you ever require... Warm regards, Mario R. Diaz, GM

May 14, 2021

I always have a good experience but this time was very frustrated. Because. Yesenia assist me sending me 2 Lyft to pick up at the Miami police department which that department I work They never pick me More

by IGARCIA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia sesin
Jun 10, 2021 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2021

This is a great service people very nice.nice costumer service.the car is always ready when u needed..atention great yesica taking care of me.. More

by DARIOACOSTA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2021

ONLY THING I HAVE TO SAY IS THEY WOULDN’T OIL MY BRAKES BECAUSE IT WASN’T BROUGHT FROM YOU HERE..BUT THEY DID GET IT FROM YOU GUYS.. AND BROUGHT IT TO CHEVY More

by THEMRS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Jun 10, 2021 -

Brickell Buick & GMC responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMC

May 10, 2021

Great service. Jose was very helpful and a pleasure to deal with. I would recommend Brickell Buick GMC any day. Friendly staff and great location. More

by jbardina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Jonathan Diaz
Jun 10, 2021 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2021

Thank you for the service departament también for an Amazing service. They really make sure you fiel at home eberytime I bring in my car for service. From thw greeters to the advisors More

by CARLho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Onix Hernandez
May 05, 2021

Service was great in and out fast also my vehicle was returned back cleaned and washed I was also notified by service when my vehicle was ready More

by rrodrig05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Ruy Gutierrez, Jonathan Diaz, Onix Hernandez, Mario Murgado JR
May 05, 2021

Excellent service provided by Yessenia , outstanding customer service with professionalism and kindness, Will recommend Brickell Buick / GMC to my close family and friends, Good job More

by Omar Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Onix Hernandez
May 03, 2021

Jonathan helped us out a lot. Great guy and great service center. The car was done quicker than we could finishing out breakfast. Thank you More

by Uuk786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Onix Hernandez
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