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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,242 Reviews

1,242 Reviews of Brickell Buick & GMC - Service Center

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April 16, 2024

The service rep was the consummate professional and very helpful and in contact throughout the process. She should be commended for doing a great job and making the entire process very easy. More

by dad2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brickell Buick & GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

They treat me very good. They were knowledge of what I was trying to get and I was very happy. More

by ORESTE_RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 08, 2024

Violeta Rodriguez The service advisor was awesome always in touch with me about my truck and the service they were doing. also she gave me a loaner. I appreciate it and when I received my truck back everyth More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Brickell Buick & GMC responded

Steve, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

Extremely hospitable, and professional! I came to the dealership with my sister to pick up her car from the service department and ended up purchasing a car. The sales team is amazing and More

by natondacobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2024

Violeta was excellent as usual. Very helpful and attentive. Knowledgeable of everything that pertains to my vehicle More

by Olm701208
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Apr 09, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

I got a really good experience after one of the representatives on service took care of me More

by ESCLOSETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

Excelente servicio , Yesenia muy profesional en su trabajo y en ayudar al cliente muchas gracias More

by SANCHEZMADELIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Brickell Buick & GMC responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

April 01, 2024

It was 5 Star. Violeta is AMAZING!!!! I feelt like a home like always. I do recomended!!!! More

by ANICEDESAN
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Apr 04, 2024 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

March 29, 2024

Stephanie corresponded with me throughout the entire process. She went over and beyond to ensure I received a loaner car. She was diligent about ordering the necessary parts. Also, she was very hospitab More

by DIONNECOBBS
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Apr 03, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

A pleasant experience, service on time and always willing to answer any questions or concerns. More

by fbmiami23
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Mar 30, 2024 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!