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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,249 Reviews

1,249 Reviews of Brickell Buick & GMC - Service Center

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April 08, 2024

Extremely hospitable, and professional! I came to the dealership with my sister to pick up her car from the service department and ended up purchasing a car. The sales team is amazing and More

by natondacobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2024

Violeta was excellent as usual. Very helpful and attentive. Knowledgeable of everything that pertains to my vehicle More

by Olm701208
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Apr 09, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

I got a really good experience after one of the representatives on service took care of me More

by ESCLOSETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

Excelente servicio , Yesenia muy profesional en su trabajo y en ayudar al cliente muchas gracias More

by SANCHEZMADELIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Brickell Buick & GMC responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

April 01, 2024

It was 5 Star. Violeta is AMAZING!!!! I feelt like a home like always. I do recomended!!!! More

by ANICEDESAN
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Apr 04, 2024 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

March 29, 2024

Stephanie corresponded with me throughout the entire process. She went over and beyond to ensure I received a loaner car. She was diligent about ordering the necessary parts. Also, she was very hospitab More

by DIONNECOBBS
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Apr 03, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

A pleasant experience, service on time and always willing to answer any questions or concerns. More

by fbmiami23
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Mar 30, 2024 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

Yesenia was very professional and kept me informed of my vehicle.Thank you Ralph the tech explained how the repair was done ? More

by rrodrig05
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Mar 29, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

Charged me $175. 00 for an oil change . Also they charge fees for credit cards. Oil changes usually around $100.00. I got sucker punched on this one More

by sorrelsj
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Violeta Rodriguez
Mar 27, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

March 22, 2024

Service was excellent. Customer service representative was very friendly and knowledgeable of her job. Would recommend this Dealership. More

by kozakry@telus.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!