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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews
Call Service Center (844) 224-8461

1,453 Reviews of Brickell Buick & GMC - Service Center

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April 05, 2023

The better customer services thank you, son muy atentos, el mejor Dealer de Miami indiscutible More

by MILIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Millian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida, Denis Sanchez, Oscar Veiga, Ara Adan
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Apr 09, 2023 -

Brickell Buick & GMC responded

Miliv, estamos muy contentos de haberle brindado una experiencia tan positiva. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuidarse!

April 05, 2023

Multiple phone calls to obtain status and did not receive any call back. I had to wait approximately three weeks for a service manager to call me instead of the service technician. More

by arangof57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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April 05, 2023

It came with a problem 👿 and they are not able to help me they took advantage of me despite being a customer I do not recommend it More

by ORLANDO3104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Brickell Buick & GMC responded

Dear Orlando, Thank you for your feedback. I hope all is well. We strive to always provide our Customers with 5 Star Service...We have researched the information you have provided us and we are unable to identify enough to reach out to you so we may further assist you with your issue. Would you kindly reach out to me at your convenience to discuss? I look forward to our call... Warm regards, Mario R. Diaz, GM 305-777-2801 direct line Mario.Diaz@BrickellMotors.com

April 05, 2023

Good experience. Good service. The person who helped me was very clear. I would recommend More

by toledomaca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
Report | Print
Apr 09, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2023

Everyone was pleasant. The service was done timely. My only problem was the tire pressure light was on when I gave it to them and they failed to clear it or let me know wh More

by HPM305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2023

Awesome service Best sales staff especially Jose He is attentive and helpful We adore his work Fantastic job More

by armkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Brickell Buick & GMC responded

Armkar, thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2023

Greattttttt customer service , very attentive every time I come for service. Great service to drive customers to their homes More

by FLFIGUEROA247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Staff is professional and customer friendly. Staff is very helpful in explaining the lease protocol More

by RPH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario R. Diaz, Onix Hernandez
Report | Print
Apr 07, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

I love the way that my situation was handled by Ara Adan she is excellent worker so professional I love Brickell I recommend to everyone the service is excellent More

by roosevelt.lanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
Report | Print
Apr 04, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 29, 2023

A great costumer services will come back soon I recommended to all my friends and family. More

by NIDERPINEDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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