Brickell Honda

BDC department lied to me and disregarded my concerns to get me to drive to the dealership. They offered me the lowest appraisal I've gotten for my car to date, contacted me again pretending to care about m get me to drive to the dealership. They offered me the lowest appraisal I've gotten for my car to date, contacted me again pretending to care about my experience, offered to try and work with me and then ghosted me. Then had the nerve to have someone contact me again asking me if I was still interested in purchasing like nothing happened. Thanks for reminding me why I ended up buying through Tesla online in the first place. The only positive part of the experience was that Rafael was really nice. More

I have to express my gratitude to Brickell Motors (Honda), especially to Mr. Rafael Carrizales Yerena (sales), who exceeded my expectations. Everything was handled professionally and efficiently f (Honda), especially to Mr. Rafael Carrizales Yerena (sales), who exceeded my expectations. Everything was handled professionally and efficiently from start to finish. They are friendly, knowledgeable, patient, and importantly, not pushy. Mr. Carrizales knew all the details about the car I was looking for, again, never pushy, very patient with me, answering all my questions, and never pressured me into making a quick decision. I also have to mention and thank their finance manager, Mrs. Grethel, by showing all the options quickly, flexibly, and with transparency. I highly recommend Brickell Honda and Mr. Rafael Carrizales to anyone in the market for a new or used vehicle. I will definitely be returning there for my next car. Sincerely, Felipe Jimenez More

This Honda is more professional than my dentist! I love coming here to get my car serviced. The service is always quick and the mechanics really try to work with you concerning budget. They even I love coming here to get my car serviced. The service is always quick and the mechanics really try to work with you concerning budget. They even provide you transportation!! Vladimir is the best and I will always return to him. More

This dealership went above and beyond to help me when my starter went out in their parking lot!. Praise God! I kept getting offered coffees and to sit in the waiting room while the mechanic fixed my car. Ve starter went out in their parking lot!. Praise God! I kept getting offered coffees and to sit in the waiting room while the mechanic fixed my car. Very grateful!! Blessings to this establishment and Vladimir ,hope people support this business. More

One of the worst experiences at a dealership! At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were b At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were bringing in and servicing walk-in customers who paid on the spot, and despite having an appointment and paying for the service, I had to wait hours without any justification! The cashier, Jhon Garcia, was disrespectful, rude, and highly unprofessional. He treated me with a dismissive attitude, ignored my questions, and extended the wait just to humiliate me and treat me like I was nobody. When I tried to question the lies and poor work they were doing, they responded badly and mistreated me, extending the wait time further. This place is a total mafia where only money matters. Customer service DOES NOT exist; they only seek to benefit those who pay immediately or their personal clients, regardless of respect or dignity for the new customer. A total embarrassment! I do not recommend this dealership to anyone. They only want to steal your time and money, and they treat people like trash. I hope they take action and do something about employees abusing their positions for personal gain. More

Excelente atención gracias son muy profesionales en lo que hacen sobretodo Alexander Moltalvo que es muy amable y siempre fue claro en lo que yo necesitaba para lograr un buen resultado que hacen sobretodo Alexander Moltalvo que es muy amable y siempre fue claro en lo que yo necesitaba para lograr un buen resultado More

From the moment I call Brickell Honda Servicing, to my prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate maintenance due or any repair due to the wearing out of parts. With 175K + miles my Element is still safely going about town with my son driving the car that took him to preschool. My Passport is also continuing the same great ownership experience. After 49k + the Passport drives like new and is the car we rely on for our frequent long distance family trips. More

John is a fantastic person and very professional. He knows what he is doing has his customers I was treated with kindness He knows what he is doing has his customers I was treated with kindness More

I’m a fan of the Brickell Honda Service Department, and further, I’ve bought my last two vehicles from Brickell Honda. further, I’ve bought my last two vehicles from Brickell Honda. More

Quick and efficient oil change. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. More