Brickell Honda - Service Center

Sam Vidal has excellent customer service. Attentive, responsive and knowledgeable. All staff is friendly. The payment lady at the service area could use some training in customer service. responsive and knowledgeable. All staff is friendly. The payment lady at the service area could use some training in customer service. More

Service advisor Orlando was very courteous and profesional. The car was serviced in a timely manner. I was kept informed of the vehicle status at all times. profesional. The car was serviced in a timely manner. I was kept informed of the vehicle status at all times. More

I am very happy because the service for the pick up and delivery saves me a lot of time and it is very convenience, thank you delivery saves me a lot of time and it is very convenience, thank you More

Service was great, quick in and out, friendly personnel. The car smelled so bad of gasoline that I had to keep the windows open the first day and the following day the smell was a foul smell where I pr The car smelled so bad of gasoline that I had to keep the windows open the first day and the following day the smell was a foul smell where I preferred the smell of gasolibe More

Orlando is an awesome customer service manager. Very thorough and conscientious. Keeps your needs in mind. White glove service. Five stars all around. Reliable. Trustworthy thorough and conscientious. Keeps your needs in mind. White glove service. Five stars all around. Reliable. Trustworthy More

We were very pleased with Brickell honda service. The employees were very nice and helpful. Our car was ready pretty fast. We would recommend Brickell honda to our friends. employees were very nice and helpful. Our car was ready pretty fast. We would recommend Brickell honda to our friends. More

If my experience was rated just on my experience with Miguel, I would be giving 5 stars. He is the first service advisor who really tried to get to the bottom of my recurring issue. He has been very kind Miguel, I would be giving 5 stars. He is the first service advisor who really tried to get to the bottom of my recurring issue. He has been very kind and worked very hard to resolve my air bag issue. More

I do appreciate your team squeezing me in. I wish the service manager would have explained the car codes, wish the car would have been repaired completely and not have it break down with issues indicated service manager would have explained the car codes, wish the car would have been repaired completely and not have it break down with issues indicated on the estimate the same day and 200 miles later. Wish the service department would have given me all the reports on my car wish the service manager would have forwarded call car reports on my car they fixed to the other Honda dealer whom had to tear down my motor and redo what was done by the service techs there. had the service tech m, manager would have asked me a question about the car I would have agreed to it then my car would have been fixed properly and not having to be re replied at another Honda dealership for four days. More

Omar was exceptionally professional ....and patient. Took the extra time and effort that was necessary to get it right. Will look for him next time the extra time and effort that was necessary to get it right. Will look for him next time More

Everything went very well was very fast and reliable everyone was very nice and communicative, very cheap with the coupons and everything went perfect thank you again for everything. everyone was very nice and communicative, very cheap with the coupons and everything went perfect thank you again for everything. More