Brickell Mazda

Mazda 3 and CX5 lease experience This was an excellent all around experience. The sales person was very knowledgeable, patient and courteous. We also had a great experience in the fin This was an excellent all around experience. The sales person was very knowledgeable, patient and courteous. We also had a great experience in the finance department and received first class treatment from the general manager. It is very evident his professionalism is embedded into the rest of his team as well. We leased two vehicles and are very satisfied. More

Good service... but The service at Brickell Mazda is in general very good. I was treated very well, on time, and offered a coffee and a ride home when dropping the car. The service at Brickell Mazda is in general very good. I was treated very well, on time, and offered a coffee and a ride home when dropping the car. However, it is the second time that I get several messages, emails, phone calls that the car is ready to pick-up. When my wife got there to pick-up the car, she had to wait over 20 minutes. The car was only washed on the exterior, no interior cleaning. So my question is what is the "rush" asking the customer to pick-up he car, if it is not 100% READY? More

Very Good Service and Customer Service Mario is very diligent to offer the services, products. Explaining the details, the cost and timing and also coordinate all the aspects to do my visit Mario is very diligent to offer the services, products. Explaining the details, the cost and timing and also coordinate all the aspects to do my visit very good. More

Love my new Mazda! I went to Brickell because my daughter had gotten her car there and highly rcommended it. I knew what I wanted, and Jeff Carreno met my daughter and m I went to Brickell because my daughter had gotten her car there and highly rcommended it. I knew what I wanted, and Jeff Carreno met my daughter and me at the door and was very friendly.He seemed genuinely interested in knowing what I wanted and didn't try to oversell anything or push a more expensive model. He worked hard with his manager, Javier, to get me an excellent deal. The finance guy, Jose, was also very nice and easy to work with, I couldn't be happier and I love my new car. The only sour note was that when we got in my daughter 's car to leave, a light came on indicating that she had a low tire, Brickell's service looked at it and found a nail or piece of metal, which had to have come from their parking light because the light wasn't on when we got there. They said they didn't have time to fix it, however, and she was very, very unhappy about that. We had to go to Tire Kingdom and they were able to patch it, but I feel Brickell should have done it right away. It seemed as though once they had our money for the new car, they sisn't care anymore. More

Oil change & tire rotation. As always, the service was timely and pleasant. The service personnel are always friendly and knowledgeable and eager to help. I cannot say enough abo As always, the service was timely and pleasant. The service personnel are always friendly and knowledgeable and eager to help. I cannot say enough about their fine work! More

Jeannete is the best!! Jeannette is the best! she helped me out and was the absolute best!!! you could tell she loves her job, so nice and friendly Jeannette Jeannette is the best! she helped me out and was the absolute best!!! you could tell she loves her job, so nice and friendly Jeannette More

Great experience It was a great experience. Gilberto is a wonderful salesman. He was very thorough in explaining all the details of the car. Would definitely recommen It was a great experience. Gilberto is a wonderful salesman. He was very thorough in explaining all the details of the car. Would definitely recommend him. More

great very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends More

Great Team that cares about customer service! The team is amazing and always takes care of me and my vehicle. Thank you Brickell Mazda! I have purchased 3 Mazda’s from here and will not go anywher The team is amazing and always takes care of me and my vehicle. Thank you Brickell Mazda! I have purchased 3 Mazda’s from here and will not go anywhere else! More

Very bad experience I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helpi I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helping, I would never recommend to anyone to go this dealer. More