Bridgewater Chevrolet

My visit was quick and painless! Jayson kept me updated on the status of my vehicle and everything was done to my great satisfaction! Jayson kept me updated on the status of my vehicle and everything was done to my great satisfaction! More

Great customer service as always! Efficient and first class work. Will take truck no where else. Efficient and first class work. Will take truck no where else. More

My experience at Bridgewater Chevy was absolutely wonderful! I had the pleasure of working with Brittany, and she made the entire process a complete breeze from beginning to end. She was determined t wonderful! I had the pleasure of working with Brittany, and she made the entire process a complete breeze from beginning to end. She was determined to make sure I left the dealership happy and with exactly what I wanted. I honestly wasn’t expecting to leave with a new vehicle, but Brittany made it happen! She was professional, understanding, straightforward, and incredibly helpful throughout the entire experience. All of the staff I encountered that day were just as professional and welcoming. The level of customer service and professionalism was truly out of this world! If you’re ever in the market for a new or used vehicle, looking to lease, or even need service, Bridgewater Chevy is definitely the place to be! I highly recommend them, and if you go, ask for Brittany—you won’t be disappointed! More

Had a great experience visiting the folks at Bridgewater Chevrolet. They were professional through and through. Chevrolet. They were professional through and through. More

Ken and the service team keep delivering outstanding service for my family! Highly recommend this dealership for all your needs. service for my family! Highly recommend this dealership for all your needs. More

My experience with Bridgewater Chevrolet has been solid. I bought Tahoe and service exclusively at location. Jayson is great. I bought Tahoe and service exclusively at location. Jayson is great. More

We purchased 3 vehicles from Bridgewater Chevrolet in approximately 2 years, but after our most recent experience, we will not be returning. After purchasing our Traverse, dealership staff told my hus approximately 2 years, but after our most recent experience, we will not be returning. After purchasing our Traverse, dealership staff told my husband he could leave his belongings in our trade-in overnight and return the next day for them. When he returned, most of his belongings were gone. We were later told a technician had removed them. After multiple trips, some items were eventually returned, but approximately $300 worth of personal property is still missing months later. We then purchased a Trax, and the dealership lost my license plates after my salesperson had confirmed in writing that he was holding them for me. When my husband went back after being told everything was ready, the salesperson insisted that we had the plates, and the conversation escalated into a heated argument. The dealership ultimately could not locate them, and we had to complete additional paperwork and make yet another trip for replacement plates. There were other issues as well, including registration/documentation errors and repairs and a detail that had been promised when we purchased the Traverse. Our collision center ultimately coordinated with Bridgewater Chevrolet to have the promised repairs completed while our vehicle was there for unrelated accident repairs. Now we have another concern. When we picked up the Traverse, the collision center told us Bridgewater Chevrolet had replaced the windshield as part of that promised work. However, the previous owner’s car-wash membership sticker, our dash cam, our E-ZPass adhesive strips and the other existing stickers are all still attached to the inside of the windshield in their exact original locations. We are now requesting documentation to confirm whether the windshield was actually replaced. What has been most disappointing throughout this experience is the lack of accountability and communication from management. Angel told me he would escalate the missing-property issue and never followed up. I sent two emails to senior dealership management explaining everything and requesting assistance and received no response. At our salesperson’s suggestion, I also documented the unresolved issues through the dealership’s shared customer text system. That message was never acknowledged either. Mistakes happen, and we gave the dealership numerous opportunities to make things right before posting this review. We were repeat customers who had previously left positive feedback and completed positive customer surveys because we trusted this dealership. Unfortunately, after everything that has happened—and particularly the lack of response from management—that trust is gone. More

I like the lay out of the cars on display, very comfortable waiting area. All employees are very friendly, and knowledgeable I enjoy coming to your establishment, I feel so comfortable, most imp comfortable waiting area. All employees are very friendly, and knowledgeable I enjoy coming to your establishment, I feel so comfortable, most importantly I never feel judged when I walk threw your doors More

Service department was wonderful. Scott was very friendly and knowledgeable listening to my service needs. He fully explained what service would be performed and the time to complet Scott was very friendly and knowledgeable listening to my service needs. He fully explained what service would be performed and the time to complete. He even helped apply my GM Rewards points to the cost of my service. Thank you! More