Brian Palma

Bridgewater Chevrolet responded

Angel is the reason that service visit stays easy, W. Thank you for being willing to send friends and family our way. A family-owned store in Somerset County is built on guests who come back.

Bridgewater Chevrolet responded

Angel took care of you, and that is the professionalism we want at our family-owned store in Bridgewater. If a friend or family member needs a Chevy, we hope they ask for Angel.

Bridgewater Chevrolet responded

Thank you for taking the time to write this. Feeling comfortable and never judged when you walk in is the most important thing you could have said about our family-owned store, and it's the standard our whole team holds. We would be glad to welcome anyone you send our way just the same.

Bridgewater Chevrolet responded

Thank you for such a strong vote of confidence. Confirming the diagnosis and following through on every concern is how Anthony, Brian and David approach service, and we're glad you feel that trust each time you visit our Bridgewater shop. We'd be honored to take care of anyone you send our way.

Bridgewater Chevrolet responded

Thank you for the enthusiasm and the five stars. Outstanding in all areas is a high bar, and our Bridgewater team is glad to have cleared it for you. We'd welcome any friends or family you send our way.

Bridgewater Chevrolet responded

Thank you for the four stars. Reliable work, every question answered and a comfortable wait are what we aim for in Bridgewater, and we appreciate you noticing. We'd be glad to help anyone you recommend to us.

Bridgewater Chevrolet responded

Thank you for taking the time to share your experience. I sincerely apologize for the frustration and inconvenience you encountered. Waiting seven weeks for a repair and having to repeatedly seek updates is not the level of service we strive to provide. At Bridgewater Chevrolet, we are committed to clear communication, transparency, and delivering a positive ownership experience. Based on your feedback, it is clear we fell short of those expectations, and for that I am truly sorry. I would appreciate the opportunity to learn more about what happened and discuss your concerns personally. Please feel free to contact me directly at Roger@BridgewaterChevy.com so I can review your experience and see what we can do to make things right. Thank you again for your feedback. It helps us improve and better serve our customers. Roger Hendon General Manager Bridgewater Chevrolet Roger@BridgewaterChevy.com

Bridgewater Chevrolet responded

Thank you for the five stars and the kind words about our staff. We also hear you on the wait, and we're sorry the visit took longer than you expected. We're working on tightening our time estimates so customers know what to plan for, and we appreciate you giving us the chance to earn your trust.

Bridgewater Chevrolet responded

We appreciate the five stars. Quick, professional routine service that keeps the whole process seamless is what our Chevy-certified shop aims for every visit. Thank you for choosing Bridgewater, and we'd be glad to see anyone you recommend.