Brian Palma
Brian Palma at Bridgewater Chevrolet

Brian Palma

Service Manager

Bridgewater Chevrolet

1548 U.S. 22
Bridgewater, NJ 08807

4.7
252 Reviews

Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.

4.7

252 Reviews

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Dealership Experience

11 yrs

Industry Experience

35 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

252 Reviews of Brian Palma

October 10, 2026

Dealership Rating
Employee Rating

Angel and all the folks at the dealership are always great to work with every time I’m there More

by W Gostyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Knoeller, Angel Alvarez

Oct 13, 2026

Bridgewater Chevrolet responded

Angel is the reason that service visit stays easy, W. Thank you for being willing to send friends and family our way. A family-owned store in Somerset County is built on guests who come back.

August 27, 2026

Dealership Rating
Employee Rating

I choose Chevrolet of Bridgewater for their excellent service. Special thanks to Angel Alvarez for his professionalism and great customer service. Highly recommended! More

by Jackie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Alvarez, Angel Vazquez

August 06, 2026

Dealership Rating
Employee Rating

I like the lay out of the cars on display, very comfortable waiting area. All employees are very friendly, and knowledgeable I enjoy coming to your establishment, I feel so comfortable, most imp More

by billhx.billy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Ferraez, Joseph Anthony, Javier Moron, Angel Vazquez, Deanna Gonnella, Michael Monroy , Anthony Basilici, Michael Clemens, Jonathan Reyes

June 26, 2026

Dealership Rating
Employee Rating

Excellent service! ! Anthony, Brian & David really go the extra mile to take care of their customers, confirm their diagnosis, and take care of your concerns. I have com More

by BJG8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferraez , Anthony Basilici

June 03, 2026

Dealership Rating
Employee Rating

Outstanding in all areas. OUTSTANDING, OUTSTANDING, OUTSTANDING, OUTSTANDING, OUTSTANDING, OUTSTANDING OUTSTANDING. outstanding, outstanding, outstanding, outstanding outs. More

by ranita.simpkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Moron , Anthony Basilici, Michael Clemens

June 02, 2026

Dealership Rating
Employee Rating

Very good and reliable. Waiting room also had drinks and snacks available. Answered all my questions. More

by gmapat40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2026

Dealership Rating
Employee Rating

Communication was terrible. I had to go back many times until I got some real help. Took 7 weeks to fix my car. I received a lot of snarky replies from my rep. More

by awindrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Morrison

Jun 11, 2026

Bridgewater Chevrolet responded

Thank you for taking the time to share your experience. I sincerely apologize for the frustration and inconvenience you encountered. Waiting seven weeks for a repair and having to repeatedly seek updates is not the level of service we strive to provide. At Bridgewater Chevrolet, we are committed to clear communication, transparency, and delivering a positive ownership experience. Based on your feedback, it is clear we fell short of those expectations, and for that I am truly sorry. I would appreciate the opportunity to learn more about what happened and discuss your concerns personally. Please feel free to contact me directly at Roger@BridgewaterChevy.com so I can review your experience and see what we can do to make things right. Thank you again for your feedback. It helps us improve and better serve our customers. Roger Hendon General Manager Bridgewater Chevrolet Roger@BridgewaterChevy.com

May 08, 2026

Dealership Rating
Employee Rating

Qualified people, nice hospitality, good service, professional staff , but service took so long time than expected More

by samymoussa1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2026

Dealership Rating
Employee Rating

Routine Service, oil change, rotate tires, and detailed! Always quick and professional which makes the process seamless . More

by Lombs995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2026

Dealership Rating
Employee Rating

This day they were very accommodating the the person who transported me home Gabrielle was amazing More

by STEFANIE.THEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Alvarez, Scott Morrison

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