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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
268 Reviews

268 Reviews of Bridgewater KIA - Service Center

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November 29, 2022

The staff and service at Bridgewater Kia is second to none. Taylor and the rest of the advisors are extremely knowledgeable and you can tell they work as a team to help provide 100% customer satisfaction More

by brenesfrank97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Bridgewater KIA responded

Hello, thank you for taking the time to leave such a great review and rating. Here at Bridgewater Kia, we aim to provide all of our valued customers with the best quality service at great value. Have an amazing day.

November 24, 2022

Bridgewater KIA is a very fine dealership. It's clean. The people are friendly and helpful. Most important for me is that the service department is competent and trustworthy. I like this place More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Nov 26, 2022 -

Bridgewater KIA responded

Hello! From all of us at Bridgewater Kia, thank you for this incredible rating.

November 20, 2022

Taylor was so helpful! It was my first recall for my car this past Thursday and he made the process painless for me. Taylor’s the best. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Bridgewater KIA responded

Thank you for taking the time to write us a positive review, Christine. We are so glad that our team was able to provide an easygoing experience during your first recall repair at our Service Department here at Bridgewater Kia. Our team is here to help if you may need anything in the future!

November 12, 2022

Taylor was who I dealt with most as he was the one who was in charge of my car as I needed a new engine etc. He was very pleasant and available when I had questions. The rest of the staff I dealt with wer More

by Jill North
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Nov 14, 2022 -

Bridgewater KIA responded

Hi Jill, we know how stressful your car repairs can be. Thank you for choosing Bridgewater Kia to provide you with a helpful and pleasant dealership experience. Our Service Team of professionals here appreciates you taking the time to leave us your positive five-star review. Please don't hesitate to reach out if there's anything else we can do.

November 03, 2022

Carol helped me navigate extended warranty, AAA towing, and was very professional. Did a great job More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Nov 07, 2022 -

Bridgewater KIA responded

Hello Mac, it was our pleasure to assist with your extended warranty and towing. Bridgewater Kia delights in providing our customers with professional service and is happy to read that we did a great job. Thank you.

October 23, 2022

Taylor in the service department is wonderful. He truly added to my positive experience at Bridgewater Kia. He was able to answer all of my questions and was very patient. I would highly recommend More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Bridgewater KIA responded

Hi Mimi, we are so glad our staff could provide you a wonderful service experience here at Bridgewater Kia. Thank you so much for taking the time to leave us such a positive review. We hope to serve you again any time that you may need us.

October 06, 2022

Service Writer Taylor was a true professional and a real service provider who made my visit a pleasure thanks More

by williamjweiss
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bridgewater KIA responded

Hello! We aim to make our customer's visits pleasurable. Thanks for trusting our professional Service Team with your business. Let Bridgewater Kia know if there is anything else we can do for you. Have a wonderful day!

Oct 07, 2022 -

williamjweiss responded

Thanks for the great service Taylor.

September 26, 2022

Had a great experience and I’m very happy with my brand new Kia telluride. More

by Jnforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Bridgewater KIA responded

Congratulations on your new Kia Telluride! We understand purchasing a vehicle is a big decision and are glad to know our Sales Team could help find the perfect one for you. We strive to provide excellent service and are delighted to learn you had a great experience. If you have any further questions please don't hesitate to reach out to us here at Bridgewater Kia. Happy driving!

September 06, 2022

Taylor and Carol are always extremely helpful when my 2013 Kia Sportage needs servicing. They are responsive and the crew works hard to get my car in and out as quickly as possible. While bringing my car More

by dorcaf007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Sep 06, 2022 -

Bridgewater KIA responded

Hello, we are so glad you had an extremely helpful experience. Thank you so very much for this amazing review of Bridgewater Kia. Our team is so proud you received the best service ever.

August 27, 2022

I started coming to Bridgewater Kia back in March 2022 for services because it's closer to my home. I have to say my experience with them has been very pleasant each time. The waiting room is always clean More

by Queen Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
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