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Bridgewater KIA - Service Center

Bridgewater, NJ

4.9
203 Reviews

203 Reviews of Bridgewater KIA - Service Center

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July 18, 2022

I was visiting NJ for a wedding and found that my horn had stopped working on my drive up from NC. I went to Bridgewater Kia on Saturday morning. They took my car into their service area and identified th More

by JohnC885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Jul 19, 2022 -

Bridgewater KIA responded

Hi John, we are excited to see that we were able to get your horn fixed and you back on the road in a timely manner. Thanks for visiting us here at Bridgewater Kia. Happy Driving!

July 18, 2022

Bridgewater Kia service department is outstanding! This is my 3rd Kia serviced there and Carol is awesome. She always treats me exceptionally. I highly recommend using the service department. Make s More

by CodeNeutron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jul 19, 2022 -

Bridgewater KIA responded

Hi, our Service Team here at Bridgewater Kia thanks you for the perfect review. We are pleased to learn that you had an exceptional experience. Come back and see us anytime.

July 11, 2022

Carol in service is always friendly and very knowledgeable no matter what my questions may be. Waiting room very comfortable and they always get the work done in the time promised. It is the onl More

by Pawmarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Jul 12, 2022 -

Bridgewater KIA responded

Thank you for the high-star review for us here at Bridgewater Kia. We are glad to learn you are consistently impressed with the way we do business. We tend to set high service standards for ourselves and our Service Team and are delighted to know you are always provided with a friendly and knowledgeable experience. We appreciate your business and look forward to your next visit!

June 23, 2022

The dealership in Bridgewater is beautiful they just fixed it all up and it is awesome all the people that work in the Service department of great especially Carol She always takes care of me. More

by M-rush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jun 25, 2022 -

Bridgewater KIA responded

We're grateful for your acknowledgment! We appreciate knowing that you enjoyed our dealership and our Service Department. Bridgewater Kia thanks you for being a customer.

June 21, 2022

I left my car for service at this dealership. When I picked up the car my Handicapped plackard that hung on the front mirror was missing. When I called they denied they did anything with it and More

by Lenray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jun 23, 2022 -

Bridgewater KIA responded

Hello, Thank you for taking the time to provide us with your feedback. We take our customer feedback very seriously and I would like to speak with you about your recent service visit and communication with our Service Department. Can you please email me your preferred contact method so we can discuss this further? Thank you. Bob Dempsey rdempsey@bridgewaterkia.com

June 07, 2022

GREAT PROFESSIONAL SERVICE AND PEOPLE WHO REALLY CARE ABOUT YOU. THE BEST SERVICE DEPT IN THE AREA LED BY BOB DEMPSEY. IT WAS A PLEASURE WORKIN WITH TAYLOR AND CAROL More

by lborowski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jun 09, 2022 -

Bridgewater KIA responded

Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves and our Service Department. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Bridgewater Kia.

May 20, 2022

I have always been a little leery about going to dealerships, but I continue to be pleased with both the service staff, and repair work done here, at Bridgewater KIA. The service lady, Carol, who se More

by Pat K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Meier
May 20, 2022 -

Bridgewater KIA responded

Thank you for taking the time to leave this wonderful feedback and five-star rating, Pat. It was our pleasure to provide a top-notch experience and we are happy you enjoyed friendly, knowledgeable service while working with our Team. We hope to welcome you back to Bridgewater Kia again next time.

May 13, 2022

She is very helpful. Also, Very pleasant to do business with, knowledgeable, customer service oriented, More

by Dorie09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Meier
May 13, 2022 -

Bridgewater KIA responded

Thank you for the great 5-star review. We are pleased to know our team ensured you had a good experience during your visit. We look forward to seeing you again here at Bridgewater Kia.

May 12, 2022

I was in need of assistance that for some reason I couldn't receive anywhere. After being recommended to Bridgewater Kia, Taylor and his team were able to do what i thought was impossible. This is def More

by Darnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Bridgewater KIA responded

Thank you, Darnell, for allowing us to work you with and figure out all the missing pieces you were needing. We appreciate you and hope we can further assist you and your family. From everyone here at Bridgewater Kia, you have a great day.

May 08, 2022

Thank you for fixing my car at the last minute you guys Rock special thanks to Carol More

by mariamazzetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
May 08, 2022 -

Bridgewater KIA responded

Thank you for the positive comments! Bridgewater Kia wants the best for you and is dedicated to your needs! Let us know if you need anything else! Take care!

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