Bright Bay Mazda

Thomas was great and took care of everything. It was a super easy car buying experience. It was a super easy car buying experience. More

Always excellent. From sales through service. Good products supported by great people at Bright Bay! From sales through service. Good products supported by great people at Bright Bay! More

The financial manager Manny got me to buy an extended warranty and told me I can cancel anytime and when I called to cancel the next morning I was told the money was financed and I will end up finishing warranty and told me I can cancel anytime and when I called to cancel the next morning I was told the money was financed and I will end up finishing the loan quicker but monthly payment will not go back to where it was before adding the extended warranty which means I will end paying $50 more every month More

Without a doubt, the most pleasurable experience I’ve had at a dealership. From the salesman to the finance manager, everyone was polite and patient. at a dealership. From the salesman to the finance manager, everyone was polite and patient. More

I’m very disappointed with the service area. They push non needed services. It took over 2 1/2 hours for a simple oil change and the place was empty. That included the service area. Looked like They push non needed services. It took over 2 1/2 hours for a simple oil change and the place was empty. That included the service area. Looked like no one works there. I will not be returning. More

From Chris in sales to Walter and Callie in service automotive specialists Keith. Owning my first Mazda my experience as been spectacular. I love everyone I have an encountered. And I am a Mazda girl f automotive specialists Keith. Owning my first Mazda my experience as been spectacular. I love everyone I have an encountered. And I am a Mazda girl for life. Actually Bright bay Mazda girl for life. Thank you! Everyone More

Dealing with Rich is always a pleasure! We will be back after the New Year for our next vehicle. We will be back after the New Year for our next vehicle. More

Dealing with Walter was great, as usual. I appreciate his expertise and assistance when I bring my vehicle in for service. I appreciate his expertise and assistance when I bring my vehicle in for service. More

Totally Disappointed! I received a courtesy ride to work and was left stranded. Walter my service tech called me several times along with multiple texts to request my appr I received a courtesy ride to work and was left stranded. Walter my service tech called me several times along with multiple texts to request my approval to get my money yet was unconcerned about me getting back to the dealership when the repair was complete. It seems it was ready at 330pm I am so used to my car being parked outside of my work daily and I was so engaged at work I forgot to follow up with the dealership which I realized I had not heard from the dealership until walking out and not seeing my car after work. I was expecting my phone to ring when my car was ready but Walters excuse to me was he did not want to disturb me at work however he didn't mind multiple calls to me to request authorization so he could get paid. Walters' excuse was absolutely unacceptable, especially as I have been a long time customer to that repair shop. Callie and Glen have always made sure to take care of me! They are the reason I maintained my loyalty. Walter did not even offer to deduct my unnecessary Uber cost from my bill. Horrible experience!! More

Rich was pleasant , respectful, helpful and honest. He was wonderful!!Bright Bay was amazing just like I read about on Facebook.. the other Mazda place I went to in Huntington was the complete opposite He was wonderful!!Bright Bay was amazing just like I read about on Facebook.. the other Mazda place I went to in Huntington was the complete opposite of Bright Bay in Bayshore . So happy I went.! More