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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
386 Reviews
Call Service Center (631) 666-6100

386 Reviews of Bright Bay Mazda - Service Center

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August 10, 2023

Had an awesome experience at Bright Bay. Service manager was available when I arrived. the whole checkin experience took about 3 minutes. Technician took a video of my car and explained a More

by Hey Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie C.
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August 10, 2023

They take my car in right away. The wait was short. They sent me a video clearly explaining everything they've done. It was a painless experience. More

by CHRISSAV713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I delt with the mechanics. I don't remember there names.
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August 10, 2023

Service is top notch and very professional from scheduling an appointment, during service, and to checkout! Highly recommended! More

by GHINTEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter M.
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Aug 10, 2023 -

GHINTEK responded

Service is top notch and very professional from scheduling an appointment, during service, and to checkout! Highly recommended!

August 09, 2023

Love the video inspection and direct communication with the tech who is actually servicing my car. More

by margiegurwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 09, 2023

The staff is knowledgeable and friendly. I like the video about what services they recommend. More

by flanniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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August 08, 2023

Everyone very nice and east to deal with. I would like a phone call when car is done. Not just a text More

by LILNAN1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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August 05, 2023

A pleasant experience as usual. My CX5 needed an oil change,the mechanic also performed a tire rotation and took a video of everything.Well satisfied.Every thing was done in a timely More

by VERRAZANO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Curtin
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August 04, 2023

well organized and pleasant experience. Everyone was very helpful. .Fast and reliable service. my car return in timely manners. More

by ashoksingh_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
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August 04, 2023

Everyone was helpful nice and friendly answer all my questions inspected my car in a timely manner great service!!! More

by lorac1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 04, 2023

First time we used the free shuttle service for an appointment. It worked out well. More

by 2NDCHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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