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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.9
1,415 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,415 reviews

March 08, 2024

Very nice people. My sales man matt rollak was very helpful.And the. Finance manager Darrell was very helpful too. More

by Marhemmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Marhemmer, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly keefe Brilliance Honda of Crystal Lake

March 08, 2024

This is the third car that we have bought thru this dealership and are once again thrilled with our new SUV! More

by DogMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Brilliance Honda of Crystal Lake responded

Dogmom, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for letting our team know how we did! Take care! Kelly Keefe Brilliance Honda of Crystal Lake

February 28, 2024

Excelente atención del vendedor dealer muy limpio simplemente me gusto todo gracias por su atención More

by DealerRater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Brilliance Honda of Crystal Lake responded

¡Hola! Muchas gracias por esta reseña. Si necesita algo, ¡llámenos! Siempre estamos aquí para ayudar. gracias, Kelly Keefe Brilliance Honda of Crystal Lake

February 28, 2024

Brilliance Honda was very customer oriented, transparent, friendly, knowledgeable and super easy to work with. More

by cindy.schofield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Wicker and Tara
Mar 08, 2024 -

Brilliance Honda of Crystal Lake responded

Cindy, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

February 21, 2024

Eva is always a pleasure to deal with. I have purchased 6 cars at this dealership over the years and have always been happy with my purchases. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Brilliance Honda of Crystal Lake responded

Brad, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you always come back to Brilliance Honda for all of your vehicle needs. If you need anything else we are just a phone call away! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

February 15, 2024

Great communication and engagement to ensure there were no questions left unanswered. Evan and Tara were extremely helpful More

by Rarosen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara maxey
Feb 23, 2024 -

Brilliance Honda of Crystal Lake responded

Rarosen, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

February 14, 2024

It was a long day, but I was very satisfied at the end of everything. You could use a Café, if people are going to be there all day waiting on the Finance Department. More

by Tinamc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Brilliance Honda of Crystal Lake responded

Tinamc, we are glad we could help! Thank you for letting us know about the speediness of our finance department, we will be sure to remember this for the future! Thank you again for the great review! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal lake

February 11, 2024

Friendly courteous staff no pressure and easy to work with decent selection of vehicles very welcoming facilities More

by ssweir76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Ssweir76, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Our motto is honesty, transparency and respect and we are so glad you felt that during your experience. If you ever need anything else please let us know! We are only one phone call away. Until then, take care and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

February 10, 2024

This is the first time we used Brilliance Honda since we moved to the area. We were very happy with the ease of buying a new car. Evan and Warren were easy to work with. We liked that it is a no pressure de More

by Fredshare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Fredshare! We're so happy we were able to help you out! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! We are so glad that when you moved here that you came to our dealership/ Thanks again for the recommendation, and have an amazing day! Kelly Keefe Brilliance Honda of Crystal Lake

February 08, 2024

We traveled past a few other closer dealers due to the straight forward communication of Tara online and never feeling pressured or annoyed. The price of the car was important to us but the customer serv More

by ebrodeski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TARA MAXEY
Feb 23, 2024 -

Brilliance Honda of Crystal Lake responded

Ebrodeski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Customer experience is incredibly important to us and we are so glad that you had the best experience possible. If you need anything else, do not hesitate to call! We are always ready to help. Until then, take care and thank you for letting everyone know about your time at Brilliance Honda. Drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

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