Brilliance Honda of Crystal Lake

Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to the car and explained the features again. More

The staff are professional and friendly. Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating featu Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating features that are now available. We appreciated his knowledge. More

From the moment we walked in, to the moment we left with a new car, the experience was fantastic. I appreciate that I was not met at the door by a sales rep. I was able to walk the showroom with no pressure a new car, the experience was fantastic. I appreciate that I was not met at the door by a sales rep. I was able to walk the showroom with no pressure. Our salesperson, Eva, was the best! She listened to what I wanted in a car and did not try to sell me more. She answered all my questions and was no pressure from the beginning to the end of my experience! More

Evan our salesman was extremely knowledgeable, friendly and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people a and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people are great! They made buying a car painless! Highly recommend!!!!! More

Evan was very accomadating and understanding. He showed us the truck we wanted and we did not feel pressured into buying it. It be was a good experience. He showed us the truck we wanted and we did not feel pressured into buying it. It be was a good experience. More

I worked with Damian. He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paper He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paperwork. More

Low/no pressure sales experience. They let the car sell itself and they are there to answer questions, and do the paperwork. . Anthony was great ! They let the car sell itself and they are there to answer questions, and do the paperwork. . Anthony was great ! More

The process was easy, communication was great, and treated fairly throughout the process. No pressure sales, just here it is, and I like that. treated fairly throughout the process. No pressure sales, just here it is, and I like that. More

I drove 4 hours for the vehicle I wanted. Dave Asbach made sure to make me feel comfortable and worked well with me. The guy in the finance office (can’t remember his name) was great and prob Dave Asbach made sure to make me feel comfortable and worked well with me. The guy in the finance office (can’t remember his name) was great and probably the best experience in finance I’ve ever had at a dealership. Normally the finance side is a required bear of a time. I was pleased. More

Efficient, low-stress buying experience. Great dealership that I would recommend to friends and family. I will be back for future purchases! Great dealership that I would recommend to friends and family. I will be back for future purchases! More