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Bristol Toyota
Swansea, MA
946 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 946 reviews
October 08, 2018
Best car buying experience I have ever had Jes was exceptional in helping me with my new car. He explained the different trim lines for my 4runner. He did not pressure me at all. Once I deci Jes was exceptional in helping me with my new car. He explained the different trim lines for my 4runner. He did not pressure me at all. Once I decided what I wanted, he guided me through the purchase, trade in and financing. Jes took care of everything in a professional manner. He told me what paperwork I needed to bring and he did the rest. I went to three dealers before Bristol Toyota and my experience was awful at each one. Bristol Toyota and my salesman Jes, should be commended for their professioal and making my car buying experience the best I have ever had. More
by Lindsay798
Helpful September 23, 2018
Great experience I had the pleasure to work with Andrew Soares outstanding on purchasing a 2014 Ram 1500 Sport. He was very helpful and thought full thank you Andrew I I had the pleasure to work with Andrew Soares outstanding on purchasing a 2014 Ram 1500 Sport. He was very helpful and thought full thank you Andrew I will highly recommend you to other friends and family thank you Paul Redanz More
by Truck man
Employees Worked With
Sorry I do not recall
September 18, 2018
SHARON JORDE Sharon did a great job to help us purchase the vehicle we wanted and helped work out the numbers to get the loan we needed! She was very helpful, know Sharon did a great job to help us purchase the vehicle we wanted and helped work out the numbers to get the loan we needed! She was very helpful, knowledgeable and personable. She didn't rush us into our decision and was very patient and helpful throughout the whole process. We will definitely recommend her and Bristol Toyota to others. THANKS AGAIN SHARON!! Mike & Jayne More
by USPS88
Employees Worked With
Sharon Jorde
September 18, 2018
The best experience ever! Outstanding dealership,Sharon Jorde was the best salesperson I have ever had in my nearly 70years.She went way beyond the norm to make sure I was gett Outstanding dealership,Sharon Jorde was the best salesperson I have ever had in my nearly 70years.She went way beyond the norm to make sure I was getting a great truck. More
by Fran456
Employees Worked With
Sharon Jorde
September 17, 2018
Sharon Jorde Sharon was fantastic help while I was looking for a new car. I love my 4runner and Sharon was great. Recommend looking her up if you are in the market Sharon was fantastic help while I was looking for a new car. I love my 4runner and Sharon was great. Recommend looking her up if you are in the market for a new vehicle. More
by 4runnerguy
Employees Worked With
Sharon Jorde
September 17, 2018
Awesome experience Sharon was great very professional and knowledgeable about everything from the what car would work for me to financing I would highly recommend u Sharon was great very professional and knowledgeable about everything from the what car would work for me to financing I would highly recommend using Sharon and Bristol Toyota thank you for making it so easy!!! More
by Greg 66
Employees Worked With
Sharon Jorde
August 31, 2018
Friendly and courteous staff. My experience,at Bristol Toyota was very positive. Both the sales staff and the management were friendly and welcoming to me. They answered all my qu My experience,at Bristol Toyota was very positive. Both the sales staff and the management were friendly and welcoming to me. They answered all my questions. More
by Rayx1
August 25, 2018
Purchase a vehicle It was a pleasure working with JR and other people involved in the purchase of the vehicle I can't remember all the names but everyone at the dealersh It was a pleasure working with JR and other people involved in the purchase of the vehicle I can't remember all the names but everyone at the dealership was courteous and friendly More
by Review
Employees Worked With
JR Rocha, Mike Hills
August 20, 2018
Looking for a safe car? Go elsewhere. We bought a used 2015 Sienna in April 2018, it is now only August 2018. At the time we had a two year old and were expecting identical twins so we nee We bought a used 2015 Sienna in April 2018, it is now only August 2018. At the time we had a two year old and were expecting identical twins so we needed a safe and reliable vehicle to transport our three children. It is the only car we have that can transport children, my husband drives a work truck. We did have a good experience actually buying the car and we appreciated how nice our salesman was. BUT, fast forward to now, our twins were born over 2 months premature and have been in the hospital NICU over a month. We noticed a funny sound when we were breaking, so we brought it to a Toyota service building closer to our house thinking it was a quick fix and because we are driving back and forth to the hospital to see our babies so we don’t have extra time to drive out of our way back to bristol. Our brakes were completely gone. Metal on metal. It was a $1000 repair. We called bristol Toyota multiple times and they said they would call us back. Our original salesman was trying to help, but he told us management would call us .... crickets. Not only did they sell us an unsafe car to transport our extremely fragile preemies and toddler, but they’ve done nothing to try to rectify or help the situation. Super disappointed, I absolutely don’t trust any car they are selling and wouldn’t recommend anyone looking for a safe car buying from there. More
by Courtney
August 16, 2018
Great experience I would have to say my experience was seamless and pleasant. Andrew was my sales representative and was very professional, courteous and attentive. I I would have to say my experience was seamless and pleasant. Andrew was my sales representative and was very professional, courteous and attentive. I would highly recommend Bristol Toyota and Andrew as a sales representative. Mike Rogers More
by Mikeaudi13
Employees Worked With
Andrew
