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Bristol Toyota
Swansea, MA
1,033 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,033 reviews
November 03, 2017
Pretty fast, courteous, helpful and PATIENT. Our salesperson, Sharon, was very patient. She answered all our questions several times as we are technology challenged. Once we made a decision, she Our salesperson, Sharon, was very patient. She answered all our questions several times as we are technology challenged. Once we made a decision, she moved things along. Before we drove off, she helped us learn about our "modern" car. More
by Vicki
Employees Worked With
Peter, Sharon Jorde
November 01, 2017
Service dept is terrible. Spent 52,000$ on a Tundra. Truck has 3800 miles on it. Washing the truck I found 2 chips in the paint. The service dept said it must be is terrible. Spent 52,000$ on a Tundra. Truck has 3800 miles on it. Washing the truck I found 2 chips in the paint. The service dept said it must be my fault take it to a body shop. I will never buy another truck from Bristol Toyota. They are more then happy to take your money but refuse to fix a blemish with there product. More
by Fisherman0624
Employees Worked With
Head of service dept
October 26, 2017
No pressure salesmen Laid back no pressure easy to deal with. Sales floor was a bit noisy with blowup declarations which distracted some of the conversation. Overall it wa Laid back no pressure easy to deal with. Sales floor was a bit noisy with blowup declarations which distracted some of the conversation. Overall it was a decent experience. More
by Mike
Employees Worked With
October 19, 2017
Friendly courteous service I was very happy with the sales department. It made this purchase a very enjoyable process. I would highly recommend buying a new or used car here I was very happy with the sales department. It made this purchase a very enjoyable process. I would highly recommend buying a new or used car here More
by Cbiz
Employees Worked With
David Levasseur
October 18, 2017
Best ever experience I received excellent, courtesy service. It was a pleasure to do business with a great dealership and staff. The dealership is a high tech professional I received excellent, courtesy service. It was a pleasure to do business with a great dealership and staff. The dealership is a high tech professional establishment. More
by Rav18!
Employees Worked With
October 17, 2017
The only dealership we use I have worked with Paula Fragata on purchasung or leasing over 4 vehicles in the past 10 yrs. She is honest and a total straightshooter....that works I have worked with Paula Fragata on purchasung or leasing over 4 vehicles in the past 10 yrs. She is honest and a total straightshooter....that works with you. Go see her she is the first sales person that makes me not dislike car sales people. More
by Shecky
Employees Worked With
October 13, 2017
They fit me in on a Friday @4:00pm. Who does that anymore. I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I wa I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I was impressed. More
by Angela
Employees Worked With
Becky
October 10, 2017
Excellent Dealership Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to deal with, very knowledgeable people and no pressure to buy. I will definitely do business with them I the future. More
by Camry 2017 XSE
Employees Worked With
Joe Cabral
October 10, 2017
Love it! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! More
by Rach001
Employees Worked With
Steven Axtell
October 10, 2017
Highly Recommend Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They have been accommodating to scheduling at last minute service. I appreciate the reminders I received via text of my upcoming appointments. I haven't really had an issue with my vehicle. I truly look forward to purchasing another vehicle from them. More
by JoLiza
Employees Worked With
Mike Hills, Jonathan Borges
