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Bristol Toyota

Swansea, MA

4.8
1,013 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,013 reviews

December 04, 2015

AMAZING!!!!! First, I just want to say I wouldn't go to any other dealership and I wouldn't want any other salesman. JR ROCHA is a GREAT salesman, and I consider h More

by Smelo89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha, Kerry Parkos, Mike Hills
Dec 05, 2015 -

Bristol Toyota responded

Thank you for your kind comments regarding your experience with Bristol Toyota. We strive to make the buying and ownership experience a positive one, and it looks like we have succeeded with you. Congratulations on your recent purchase. Please don't hesitate to stop by and say hello when you return for service. Sincerely, Mike Hills General Manager Bristol Toyota

November 30, 2015

great This was my 3rd vehicle I have purchased from Bristol Toyota. They are close in proximity for where I live which makes it convenient for me when it co More

by mmassa27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Nov 30, 2015 -

Bristol Toyota responded

Thank you for your patronage and your loyalty. We truly appreciate your continued business with our company. Please continue to visit us at our new location in Swansea which will be open shortly. Regards, Mike Hills General Manager

November 30, 2015

Easy buy Jes at Bristol Toyota was great to work with. He ordered the car I wanted and it arrived before expected. Easy buying process. Roger is a great guy More

by JonnyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger landry
Nov 30, 2015 -

Bristol Toyota responded

Thanks again for your kind comments. We work hard to make the buying process easy. It is gratifying to hear from satisfied customers like yourself. I will be sure to let both Jes and Roger know about your experience. Sincerely, Mike Hills GM

November 09, 2015

Wonderful just wonderful. We stopped into Bristol Toyota to price out leases and ended up leaving with an amazing car. The willingness of the staff to help and get us the best More

by pjdauphinais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Bristol Toyota responded

Thank you for posting your comments on DealerRater. It is always gratifying to hear from satisfied customers like yourself. Please visit us soon at our new dealership facility in Swansea, MA for your complimentary 2 years or 25,000 miles ToyotaCare maintenance. Once again, thank you for your patronage and your feedback. Regards, Mike Hills General Manager Bristol Toyota

November 09, 2015

Bristol Toyota team I would like to thank the bristol Toyota team for helping me with my first vehicle lease special thanks to JR Rocha, very satisfied with the new Toyot More

by Highlander2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Gomes, JR Rocha
Nov 09, 2015 -

Bristol Toyota responded

Thanks again for your recent new vehicle lease from Bristol Toyota. I'm glad to hear that your experience here at Bristol Toyota was a positive one. I will be sure to share your review with JR Rocha and everyone involved here at the dealership. Regards, Mike Hills GM

November 07, 2015

good service, and price but some issues I traded in my 2013 tundra and leased a new one from Bristol Toyota. They were great to deal with for the most part . The on problem is that I put a d More

by balto1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Nov 07, 2015 -

Bristol Toyota responded

Thank you for bringing this to my attention. I will check to make sure that the $30 over payment is returned to you promptly. In the meantime, please enjoy your new Tundra. We look forward to continuing to serve your automotive needs. Mike Hills GM

October 31, 2015

Excellent service! Just received my new car with the Uber program, im so excited now that im independent. Paula Fragata emailed and texted me before i arrived with every More

by Eladio14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2015 -

Bristol Toyota responded

Eladio, Congratulations on becoming an Uber partner and thank you for your patronage and your feedback. Please stop by and say hello when you return for service at our new location in Swansea, MA. Mike Hills GM

October 20, 2015

Fantastic experience Paula was amazing. She went above and beyond in helping me get the car I wanted. She was efficient and friendly and wonderful. Everyone I interacted w More

by Greenbaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2015 -

Bristol Toyota responded

Thanks so much. We wish you great success with your Uber business. I will be sure to let Paula know about your very nice comments. Mike Hills GM Bristol Toyota

October 17, 2015

Best car buying experience! I worked with Rodrigo and manager Paula. It was by far the best car buying experience I have ever had. He was not pushy like the typical salesman and More

by marissavarao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodrigo Santos
Nov 15, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride! Mike Hills GM

October 17, 2015

Very good service I went into Bristol Toyota looking for a used Toyota with a good gas mileage. John D'Andrea took me around in multiple vehicles, he even let me drive More

by Thenmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D'Andrea, John Dandrea
Nov 15, 2015 -

Bristol Toyota responded

Thank you again for patronage and your feedback. Enjoy the cMax. It's a great choice. Please let us know if we can ever be of assistance. Regards, Mike Hills General Manager Bristol Toyota

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