Bristol Toyota

Steve Axtell does it again We worked again with Steve Axtell. This is the fourth new car we have purchased from Steve and it was as if we were new customers but old friends. He We worked again with Steve Axtell. This is the fourth new car we have purchased from Steve and it was as if we were new customers but old friends. He was the same Steve knowledgeable, professional and a true caring friend. Another enjoyable experience at Bristol Toyota More

Steven's the best!! I recently purchased another brand new corolla sport, this is the 3rd vechicle Steve Axtell has sold me. His professionalism and courteous manner mak I recently purchased another brand new corolla sport, this is the 3rd vechicle Steve Axtell has sold me. His professionalism and courteous manner makes the sale! More

ONE HAPPY CAMPER JR Rocha was awesome!! He made sure that I left the car lot happy with about the choice I made. I absolutely love my new vehicle. JR, you rock!!! JR Rocha was awesome!! He made sure that I left the car lot happy with about the choice I made. I absolutely love my new vehicle. JR, you rock!!! More

What a MIRACLE! John Gomes greeted my husband and I with open arms. We were in a desperate need of a reliable car. John made this happen for us. He got together with John Gomes greeted my husband and I with open arms. We were in a desperate need of a reliable car. John made this happen for us. He got together with his Toyota cohorts to perform what I will forever call a miracle! He made a dream come true for a couple, from the Bronx, NY area, in need of a reliable car. I was able to trade in my unreliable car for a Rav4. John made a dream come true for my husband and I. It has now been 6 months since the deal was made, and my husband and I are driving in a safe, reliable car! We are stress less, and quite happy that John Gomes was the one whom made this happen for us. Words can not express our heart-felt gratitude. I nominate him as Bristol Toyota's car dealer of the year! We will forever be grateful. Every time my husband and I sit in our car, we whisper a thank you to John Gomes and the Bristol Toyota team for a miracle that led to a dream come true for us! Thank you Mr. John Gomes. You ROCK! Forever grateful, Dr. Nancy M. Camacho and Jose L. Rivera Bronx, NY More

Love my car, did not love Steve or Jimmy Lane I am a widow and went in alone to buy a car, (first mistake) I should have brought someone with me. Steve was like a grandfather type and made me fe I am a widow and went in alone to buy a car, (first mistake) I should have brought someone with me. Steve was like a grandfather type and made me feel comfortable and since he knew some of my family members, I felt safe. After I signed for my lease Jimmy Lane stepped in and told me I needed to give him a check for $500 becuase I didn't have the title for my trade in, he said 'of corse we will not cash it - it was just a show of good faith' - until I could get the title. I had some trouble getting it at first because there was a lien on my car so I had to do some calling around to get the lien removed. In less than 1 week they cashed my $500 check without contacting me. When I asked Jimmy about it he told me at first he did not cash it, he told me someone found it and deposited it without him knowing...later Jim told me when Toyota gets the title to my used car, then I will get my money back. This has been over 2 months and I still do not have my $500. I called Steve Blakely and told him the story, he agreed with Jimmy and tried to tell me how they were all just trying to help me..Last week Steve told me my check had been cut and I would recieve it in a couple of day. A week later I recieved the check with money taken out of it for (registration fee) which I already paid with my origianal depost. I regret going to this dealership and am very dissapointed by these men. More

I mostly come here to buy parts since I do a lot of work myself. The parts prices are much better than other local dealers and the parts guy is very knowledgeable. As for service, I had a mixed experienc myself. The parts prices are much better than other local dealers and the parts guy is very knowledgeable. As for service, I had a mixed experience my first time there and wrote to the owner to complain (the work itself was fine, a clutch job but the time it took to do the job was incorrect stated). He called me back himself which I really appreciated and so I will give them a second chance. More

John Gomes was incredible. Fantastic customer service. Due to John Gomes outstanding service I will recommend Bristol Toyota to all my family and my friends!! Due to John Gomes outstanding service I will recommend Bristol Toyota to all my family and my friends!! More

We had a great car buying experience. John Gomes listened to our needs and met them. He returned our e-mails and phone calls promptly. We went to another dealership which we had a poor experience at. We woul to our needs and met them. He returned our e-mails and phone calls promptly. We went to another dealership which we had a poor experience at. We would recommend Bristol Toyota to family and friends. We would also recommend John Gomes as a sales person. We will soon be needing a second, car and we plan on returning for that purchase as well. Philip & Grace Barresi More

Brought in the wrong vehicle and then suggested extremely high payments for a used vehicle with a lot of mileage. We are happy with our purchase that WAS NOT from them. high payments for a used vehicle with a lot of mileage. We are happy with our purchase that WAS NOT from them. More

I never thought I would write a review for a car dealership but that's how positive my experience was at Bristol Toyota. I can't say enough great things about the customer service team. Normally I dealership but that's how positive my experience was at Bristol Toyota. I can't say enough great things about the customer service team. Normally I wouldn't go to a dealership on my own, but I heard good things so wanted to try it. I wasn't disappointed. The team was extremely helpful and patient and gave me all of my options without any pressure. I went in for a used Highlander and ended up walking out with a brand new one. I can't thank Kevin enough for helping me purchase such a great car at an amazing price. I wouldn't go to any other dealership again. More