Back

Brogan Cadillac Totowa

Totowa, NJ

4.6
356 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.
Contact Dealership

112 route 46 East

Totowa, NJ

07512

Directions

By Type

Showing 356 reviews

September 30, 2017

Purchase certified 2015 Escalade I'd like to thank my sales person Mr. Cliff Van xxxx Of Brogan Cadillac for his friendliness and professionalism. He was very knowledgeable. He made More

by Jumprail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Van xxxx
Oct 02, 2017 -

Brogan Cadillac Totowa responded

Hello Jumprail, Congratulations on your 2015 Cadillac Escalade! I'm glad to hear that Cliff made your car-buying experience a pleasant one. He is a great salesman and he means so much to us. We greatly appreciate your five-star review and recommendation. Please enjoy your new vehicle and thank you for choosing Brogan Cadillac. Sincerely, T.J. Ely, GM

August 19, 2017

always a pleasure my second time back to this dealer for my new Cadillac... this time a new 2017 CT6. Alex Santos my sales consultant was great, friendly, knowledgeabl More

by DrSam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Mehrotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Brogan Cadillac Totowa responded

Hello, Thank you so much for being a loyal customer. We greatly appreciate it & welcome back. I am pleased to hear you had a positive car-buying experience with us. Alex is an excellent salesmen & we are so lucky to have him on our team. Thank you for recommending Brogan Cadillac & we look forward to working with you again soon. Please enjoy your new 2017 CT6. Sincerely, T.J. Ely, GM

July 13, 2017

Great dedication of service I'd like to thank Brogan and the service advisor Tony for dedication and kindness while my ATS was in service. It can be hard to find a dealership and More

by Sangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2017 -

Brogan Cadillac Totowa responded

Hello Samantha, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Tony is outstanding & we are honored to have him on our team. At Brogan Cadillac, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Brogan Cadillac & we look forward to working with you again soon. Take care. Sincerely, T.J. Ely, GM

July 02, 2017

No Value in Customers time Within the past 3 weeks I have made two trips to Brogan and have just been notified that I will have to make another trip next week. My first visit More

by Cadisphinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 17, 2017 -

Brogan Cadillac Totowa responded

Hello, Thank you for taking the time to leave us a review regarding your visit to our dealership. I am sorry to hear you were not satisfied with your service, but appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. I appreciate that you took the time to visit Brogan Cadillac & we thank you for your patience. We look forward to working with you again in the future. Best, T.J. Ely, GM

March 22, 2017

Newly leased xt5 Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buy More

by Chevy41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Gabriela
Mar 23, 2017 -

Brogan Cadillac Totowa responded

Hello, Thank you for the wonderful review as well as the five star rating. I am glad Adam has made your car-buying experience a good one. Thank you for choosing Brogan Cadillac & we hope to see you soon. Sincerely, T.J. Ely, GM

February 07, 2017

Outstanding Salesman/Dennis Sloyan Dennis Sloyan is an asset to Brogan Cadillac & his clients for his outstanding level of customer service. He is committed to his clients, his knowled More

by ccvita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Sloyan
Feb 10, 2017 -

Brogan Cadillac Totowa responded

Hello ccvita. Thank you for your gracious review on Dennis. Dennis is a superb salesmen. His services mean a lot to us and his customers. Dennis will be ready for your future purchases. Thank you for shopping at Brogan Cadillac. We hope you enjoy your new vehicle. Sincerely, T.J. Ely, GM

January 12, 2017

Very welcoming great service I had a good experience with the service this is my second vehicle purchasing from them and I had no complaints thanks Alex plus they ensure I can al More

by Elijah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2017 -

Brogan Cadillac Totowa responded

Hello Elijah1. Thank you for your five star review. Alex is a wonderful salesmen who cares for his customers. I am glad he was able to put you in your second Brogan vehicle. Thank you for shopping at Brogan. Please enjoy your new vehicle. We hope to see you again soon. Best Wishes, T.J. Ely, GM

January 04, 2017

My car sat for 10 days with no work being done I brought my car into this dealership 12/23/16 I picked my car back up on 1/4/17 with 0 work being done, the service manager did call me on 1/3/17 jus More

by hungga123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jan 05, 2017 -

Brogan Cadillac Totowa responded

hungga123, I am sorry to hear that you are disappointed with your experience with our service department. As a loyal customer, your satisfaction is very important to us. I would be happy to assist you if your issue has not yet been resolved. Please call me at (973) 200-6342 or email me at tjelyjr@brogancad.com at your earliest convenience. Thank you for your patience and I look forward to speaking with you. Best, T.J. Ely, GM

January 02, 2017

Excellent Experience I worked with Dennis Sloyan for my new car lease and the experience was top notch from start to finish. I would definitely recommend buying or leasin More

by BradandChrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Sloyan
Jan 04, 2017 -

Brogan Cadillac Totowa responded

Hello BradandChrissy, Thank you for taking the time out of your day to leave such a wonderful review. I am sure Dennis would love to hear what you thought of him. Dennis is a superb salesmen. He is truly one of our best. Please enjoy your new vehicle and thank you for choosing Brogan. Best Wishes, T.J. Ely, GM

December 17, 2016

Professional, Friendly Experience A very smooth purchase! Although just "shopping" with Alex's help, found exactly the car I was looking for and purchased same day. He listened to my More

by Linda Klusick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Brogan Cadillac Totowa responded

Hello Linda. Thank you for the five star review. Alex is wonderful and he means so much to us. I am glad he was able to take car of your car-buying needs. Please enjoy your new vehicle and thank you for the recommendation. We hope to see you again soon. Sincerely, T.J. Ely, GM

...
26
...