Brogan Cadillac Totowa

Surprisingly convenient and fair. Alex Santos of Brogan Cadillac in Totowa, NJ took my wife and me on two test drives about 7 months before we were actually ready to lease a car. He wa Alex Santos of Brogan Cadillac in Totowa, NJ took my wife and me on two test drives about 7 months before we were actually ready to lease a car. He was very polite, knowledgeable and non-pressuring. Both of us were so impressed that we kept his card and surprised him with a call in May. They didn’t have the car I wanted in stock, but he found one on order to a dealer who trades with Brogan. I wanted to secure that car as was willing to visit the dealer to place a deposit, but Alex took care of it over the phone, saving me a trip. When the car arrived, we worked out a deal over the phone, including my trade-in car value. What made this even better for my wife, who hates the whole process of getting a new car, was the delivery of the car to our home. To top that, the car, that I expected to only have one option package and 2 single options, had 2 more options for the lease terms for the lesser equipped model; and, the trade value was even higher than we negotiated, meaning I was due a refund. Overall this was the best and most convenient car leasing experience I’ve ever had. More

Amazing customer service Kristina was by far the best sales person I ever had the pleasure of dealing with.. I was in the market for a new lease. Walked into Brogan Cadillac o Kristina was by far the best sales person I ever had the pleasure of dealing with.. I was in the market for a new lease. Walked into Brogan Cadillac one afternoon considering the Cadillac ATS, and left an hour later with the car I wanted at the price I wanted..She helped me out of my old lease and put me into my new lease with ease. If anyone reading this is considering this dealership for his/her new car, you better make it a point to see Kristina. More

Great experience. Kristina was very knowledgeable and helpful. Overall experience was great and I would definitely recommend Brogan/Kristina to anyone needing a car Kristina was very knowledgeable and helpful. Overall experience was great and I would definitely recommend Brogan/Kristina to anyone needing a car Thank you for a great experience. More

Ask for Kristina I feel that the staff and my sales womanKristina was very sensitive to my needs and she negotiated with me do we were able to meet my goal. Thank you I feel that the staff and my sales womanKristina was very sensitive to my needs and she negotiated with me do we were able to meet my goal. Thank you all the personnel at Brohan Cadillac in Totowa. Special thank you to Kristina Stepsnenko More

Excellent saleswoman Kristina Stepanenko was a pleasure to work with. I would recommend Kristina to family,friends and anyone interested in buying a Cadillac. I would defi Kristina Stepanenko was a pleasure to work with. I would recommend Kristina to family,friends and anyone interested in buying a Cadillac. I would definitely purchase another Cadillac from Brogan. More

excellent Alex was very patient and easy to work with...very knowledgeable and informative. We told him what we wanted and he was able to deliver without any c Alex was very patient and easy to work with...very knowledgeable and informative. We told him what we wanted and he was able to deliver without any cons. More

Amazing service ask for Alex If you want to deal with an honest sales person without the back and forth and someone who honestly has the customers best Interest than ask for Alex. If you want to deal with an honest sales person without the back and forth and someone who honestly has the customers best Interest than ask for Alex. He's the to guy , Also thanks to Gary Tursi and the rest of the brogan staff for Everthing More

Excellent! If your looking to purchase exactly what your looking for with no hidden costs or pressure contact Adam Gabriela. My experience was fantastic, done w If your looking to purchase exactly what your looking for with no hidden costs or pressure contact Adam Gabriela. My experience was fantastic, done with ease and class! Adam has been available with 1 text or a phone call 24/7 his immediate response, knowledge ,expertise and professionalism is suburb ! What a great Guy! Thank you! More

Simply excellent Adam is amazing this my 2nd car/truck dealing with him. He makes it easy and is on top of everything. Always calls back when he says he will. Makes ge Adam is amazing this my 2nd car/truck dealing with him. He makes it easy and is on top of everything. Always calls back when he says he will. Makes getting a new car easy. More

Ron Rodriguez I would recommend Ron Rodriguez to anyone that was interested in a Cadillac. His expertise was very knowledgeable and professional. I also liked the f I would recommend Ron Rodriguez to anyone that was interested in a Cadillac. His expertise was very knowledgeable and professional. I also liked the fact that his sales tactics were very polished and executed with such exceptional finesse. He is certainly an asset to your dealership and made my shopping adventure a positive experience!!!! More