Brogan Cadillac Totowa

Total Excellence My husband and I visited Brogan for the first time not knowing if it would live up t the tv commercials. Well, as soon as we entered the building, we My husband and I visited Brogan for the first time not knowing if it would live up t the tv commercials. Well, as soon as we entered the building, we knew we had found the right dealership. We were greeted by Ron, he was warm, friendly, nicely dressed and invited us to sit down and talk. The entire process ( 3 hrs) he invested w/ us and never made us feel pressured or that we were taking too much of his time. What an amazing experience and everyone there seems to fit the same mold: it's all about the customer and the experience. So kudos to Ron and management! More

Alex was wonderful and the entire experience was perfect,, the dealership is great and very helpful, would recommend it to all. Alex was so pleasant to deal with and helped in every way possible...We love the the dealership is great and very helpful, would recommend it to all. Alex was so pleasant to deal with and helped in every way possible...We love the new car and we're looking forward to many happy miles. Thanks for everything and a special thanks to Alex who helped in so many ways. marge and pete varetoni More

Excellent Brogan Cadillac was great. The dealership exemplified professionalism. Dennis Sloyan was our sales consultant, he was terrific and accommodating to al Brogan Cadillac was great. The dealership exemplified professionalism. Dennis Sloyan was our sales consultant, he was terrific and accommodating to all my request. He made my family and myself very comfortable in purchasing our Cadillac Escalade. We love the vehicle and could not be more pleased with the service that was provided to us. Thank you Dennis More

Amazing Alex Santos and the service Dept at Brogan is nothing but a class act!! I drove a Mercedes before and this is my 1st American car and I will never go Alex Santos and the service Dept at Brogan is nothing but a class act!! I drove a Mercedes before and this is my 1st American car and I will never go back!! They blew Mercedes away with their attention and service and not to mention my Cadillac is far superior to my ML!!! Thank you Brogan! I love my Cadillac!! :) My service consultant was Mike Perry! He was terrific!! He was not listed below! More

Friendly and helpful staff Eventhough i really started hating my brand new $95k escalade because it's horrible suspension problems ,i m over all satisfied with the Brogan Cadill Eventhough i really started hating my brand new $95k escalade because it's horrible suspension problems ,i m over all satisfied with the Brogan Cadillac's service. They replaced the front shocks of my 13K miles truck but they should ve replaced the rear shocks also cause i still have the same horrible bumpy ride even after the front schocks got replaced.I would not blame Brogan Cadillac because of the technical issue caused by manufacturing fault by the GM... More

Great in every way!! Our salesman, Dennis Sloyan, was great!! Not pushy but very knowledgable and helpful. Found the perfect car at a great price!! I definitely recommend Our salesman, Dennis Sloyan, was great!! Not pushy but very knowledgable and helpful. Found the perfect car at a great price!! I definitely recommend this dealership and salesman. More

Excellent Our Experience at Brogan was really great ,, My salesman very efficient and knowledgeable . I would highly recommend Dennis Sloyan. . He will be ou Our Experience at Brogan was really great ,, My salesman very efficient and knowledgeable . I would highly recommend Dennis Sloyan. . He will be our go to salesman for our next car as well . More

Dennis S, was great and professional.. My Wife & I were very happy pleased with Dennis Sloyan. He was very Friendly & Funny we will recommend everyone who we know that is interested in a Ca My Wife & I were very happy pleased with Dennis Sloyan. He was very Friendly & Funny we will recommend everyone who we know that is interested in a Cadillac, will send them to Dennis Sloyan at Brogan Cadillac anytime.. He made sure we had the ON STAR working before driving a way... Thanks you for your Great service Jose & Aracelis More

Great experience Worked with Dennis Sloyan on the purchase of a new Escalade and he was great - found me what I wanted at a fair and reasonable cost with little back a Worked with Dennis Sloyan on the purchase of a new Escalade and he was great - found me what I wanted at a fair and reasonable cost with little back and forth. I knew what I wanted and he made sure I got it. I would recommend Dennis at Brogan Cadillac anytime. More

Best car buying experience ever! Hands down, this was the best car buying experience I have ever had! I found my dream car, a Yukon Denali, on cargurus.com. I was immediately hooked Hands down, this was the best car buying experience I have ever had! I found my dream car, a Yukon Denali, on cargurus.com. I was immediately hooked up with Cliff Beebe who deals with internet inquiries. He responded to my inquiry immediately and gave me his cell phone to contact him directly. Once I was able to get in, he connected me to Alex Santos one of the newer salesmen with Brogan that they called the "Rookie"! Alex was great -professional, honest, funny and really made me feel like his priority. We saw the truck on a Thursday night, and he was honest about it being his first time in the Yukon. By the time we came back on Friday to purchase the truck, he had learned all the features, bells and whistles (and there is a lot:) ) so he could go over the entire truck with us and answer any questions we had. At the time of our purchase it started to rain, I mean down pour - Alex pulled our new car into the garage area and also the car we were trading in because we still had to switch the car seat over and he didn't want us to have to do it in the rain. He also put our home address in the GPS system for us...just so many things to really go the extra mile. For the financial stuff - we agreed on a fair price for the truck and Cliff worked with our trade in amount. The actual signing of all the paperwork took about 30 min - in the past that's taken an hour or more and the financial rep made us aware of extras we could get like extended warranties, but didn't shove anything down our throats. The last thing I want to comment on is the family feel of the staff. Yes, they call Alex the rookie, but when he needed help with something, the other sales people stepped right in and helped out. It didn't have that feel of "cut throat" car salesmen like other dealerships have, they truly were helping each other out and that was a great experience to have with the dealership we were working with. Even 2 weeks after purchase, Alex is still easy to get a hold of and quickly gets answers to any questions I have. I would recommend Brogan to everyone for a great car buying experience! More