Brogan Cadillac Totowa

Great dedication of service I'd like to thank Brogan and the service advisor Tony for dedication and kindness while my ATS was in service. It can be hard to find a dealership and I'd like to thank Brogan and the service advisor Tony for dedication and kindness while my ATS was in service. It can be hard to find a dealership and service that makes you feel secure and confident with your vehicle. I love my car and will return to Brogan when needed. Again, thank you for your service and to Tony for your patience and providing the best help you can. Samantha More

No Value in Customers time Within the past 3 weeks I have made two trips to Brogan and have just been notified that I will have to make another trip next week. My first visit Within the past 3 weeks I have made two trips to Brogan and have just been notified that I will have to make another trip next week. My first visit I came to get your front light fixed and my drivers idea speaker. Speaker was covered under the warranty but light wasnt. Left that day paying $300 and still the speaker was not fixed due to it not malfunctioning at the time of the visit. Mind you I waited over 2 hours. Second visit I sat in the lobby for an hour and 40 minutes and was told that the speaker can't be fixed today because the guy who can do it is not here today so I gotta bring it back and leave it. Considering that I made appointments to both of these visits, these problems of me having to come back over and over again and wait for hours, should be avoided and it's unexceptable. 2 hour wait and still got nothing done More

Newly leased xt5 Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buy Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buying from him again in the future. More

Outstanding Salesman/Dennis Sloyan Dennis Sloyan is an asset to Brogan Cadillac & his clients for his outstanding level of customer service. He is committed to his clients, his knowled Dennis Sloyan is an asset to Brogan Cadillac & his clients for his outstanding level of customer service. He is committed to his clients, his knowledge, level of integrity & respect is above any sales person. I highly recommend him & he assisted my mother in the purchase of her vehicle to the highest level. My family will buy future cars from Dennis at Brogan. More

Very welcoming great service I had a good experience with the service this is my second vehicle purchasing from them and I had no complaints thanks Alex plus they ensure I can al I had a good experience with the service this is my second vehicle purchasing from them and I had no complaints thanks Alex plus they ensure I can always call them for any questions More

My car sat for 10 days with no work being done I brought my car into this dealership 12/23/16 I picked my car back up on 1/4/17 with 0 work being done, the service manager did call me on 1/3/17 jus I brought my car into this dealership 12/23/16 I picked my car back up on 1/4/17 with 0 work being done, the service manager did call me on 1/3/17 just to let me know he was not happy with my twitter post about the dealership, I will never ever bring my car back again for service. More

Excellent Experience I worked with Dennis Sloyan for my new car lease and the experience was top notch from start to finish. I would definitely recommend buying or leasin I worked with Dennis Sloyan for my new car lease and the experience was top notch from start to finish. I would definitely recommend buying or leasing a vehicle from Brogan/Dennis. More

Professional, Friendly Experience A very smooth purchase! Although just "shopping" with Alex's help, found exactly the car I was looking for and purchased same day. He listened to my A very smooth purchase! Although just "shopping" with Alex's help, found exactly the car I was looking for and purchased same day. He listened to my preferences, made the experience a fun one through his professionalism, friendliness, and overall supportive personality. I would surely recommend Brogan as the dealership, with Alex Santos as the salesperson! More

Class personified. Victor was awesome...he made leasing a car a breeze. I Highly recommend Brogan for your next Caddy. I love my new ATS. Great job guys. Victor was awesome...he made leasing a car a breeze. I Highly recommend Brogan for your next Caddy. I love my new ATS. Great job guys. More

Love Our XT5 Had a great experience dealing with Dennis Sloyan. He was knowledgeable about the car we purchased, and very helpful on delivery. Dennis made buying Had a great experience dealing with Dennis Sloyan. He was knowledgeable about the car we purchased, and very helpful on delivery. Dennis made buying a car a real pleasure. Aside from the great deal we got on the car, we have now made a long term friend. Thank you Dennis, and the rest of the Team at Brogan Cadillac!!! More