Brogan Cadillac Totowa

Ask for Dennis Sloyan Dennis made my leasing experience stress free and exceeded my expectation. Dennis exemplified the service and experience you expect from Cadillac. H Dennis made my leasing experience stress free and exceeded my expectation. Dennis exemplified the service and experience you expect from Cadillac. He took his time to explain all the features of the vehicle and did whatever it took to get me in the new car at the price point I was looking for. Big thanks to Dennis Sloyan and Rakesh for all their help. More

excellent customer service My first interaction was with Cliff Bebee. He was informative and quickly arranged for a meeting to get me the car I wanted. Dennis Sloyan was the sal My first interaction was with Cliff Bebee. He was informative and quickly arranged for a meeting to get me the car I wanted. Dennis Sloyan was the salesperson who ultimately sold me on the cadillac. To me Brogan Cadillac is the crown jewel of the cadillac dealerships and both Dennis Sloyan and Cliff Bebee exemplify what Cadillac is all about. Attention to detail, knowledgeable and commitment to my needs are what makes Dennis and Cliff the best team I have ever worked with and I have purchased many vehicles over my lifetime. My hat is off the both of them and to cadillac. More

Cadillac xts4 Brogan Cadillac was overall experience very pleasant. Dennis was a very helpful explaininging the features of my new car.I would recommend the dealers Brogan Cadillac was overall experience very pleasant. Dennis was a very helpful explaininging the features of my new car.I would recommend the dealership to friends and family Thank You Joseph Rucereto More

Excellent buying experience at Brogan Cadillac My wife and I just leased a new car from Brogan. Our experience was excellent. The sales representative, Adam Gabriela, exceeded our expectations. My wife and I just leased a new car from Brogan. Our experience was excellent. The sales representative, Adam Gabriela, exceeded our expectations. He was able to get us the exact vehicle we needed at the price point we wanted. His professionalism, knowledge and follow-up is what will keep us as a return customer. I look forward to doing business with him in the future. More

Do Not Go There I have been a customer for over 10 years & 3 new Cadillac SRX. Since October 2014 & a repeat October 2015, I have had nightmare service. I came in for I have been a customer for over 10 years & 3 new Cadillac SRX. Since October 2014 & a repeat October 2015, I have had nightmare service. I came in for an oil change & in October 2014 left with a flood (from rain) on the passenger side of the car (front & back rugs) because someone in service left my windows open. I never returned to have my car cleaned I did it myself. Then this October 2015, I came in for an oil change (forgot my coupon & was told to email to them & it still has not been honored) & this time I left with a broken passenger side view mirror & a lifted bracket on the roof of my car. My mirror was replaced but my roof bracket has not been fixed. Also, I did attempt to purchase another new SRX and they let me walk away for haggling over $2000! Loyalty is not part of their business. I have taken my business to another dealer who cares about their customers. Shame on you Brogan Cadillac!! You deserve no stars & no business! More

Lease of my 2016 SRX I am a repeat customer and have an excellent experience with the dealership and their staff. The purchase process went smoothly. My sales rep, Ron Rod I am a repeat customer and have an excellent experience with the dealership and their staff. The purchase process went smoothly. My sales rep, Ron Rodriguez, was knowledgeable about the product, pursued all insentives available, kept me informed as to the progress of my purchase, and provided a seamless and stress free process. I am very happy with my new vehicle. The service staff has been excellent. My car was always serviced properly, clean, on time, and a loaner was always available if needed. More

Dennis Madigan Rocks! Just picked up my second Cadillac from Brogan Cadillac and Dennis was my salesperson on both. He is very knowledgeable, always available ( I have his Just picked up my second Cadillac from Brogan Cadillac and Dennis was my salesperson on both. He is very knowledgeable, always available ( I have his cell#), and never uses hi pressure tactics. Brogan Cadillac is a great dealership. Great showroom, excellent servicecenter, and very responsive. The whole team at Brogan was very attentive right through getting lease paperwork done and final delivery. Best dealership experience yet. More

Bought 2008 SRX Chett Livingston was the salesperson that I dealt with. He made the buying process simple for me, a guy who does not like going through the process of Chett Livingston was the salesperson that I dealt with. He made the buying process simple for me, a guy who does not like going through the process of buying a car. He was kind, patient, and answered all my question at the dealership and over the phone. More

Purchased 2016 Escalade Luxury Before coming to this dealership, I was working with another dealership in Bergen County, NJ who completely renegged on the verbal deal we discussed o Before coming to this dealership, I was working with another dealership in Bergen County, NJ who completely renegged on the verbal deal we discussed on the phone. Rocky and his team were more than accomodating and went out of their way to get me into the Escalade Luxury edition (Graphite Metallic) I wanted with even a better deal than the previous dealership I was working with. It was a pleasure to deal with their team and handled themselves in a very professional manner versus the typical "salesman" attitude you would experience elsewhere. If you are in the market for a new Cadillac, make Brogan Cadillac your first and last dealership to visit. More

Horrible!!!! I cannot believe that I have take a car there 3 times in one month. The car cost me a total of $3,000 dollars and the only thing that they can said is I cannot believe that I have take a car there 3 times in one month. The car cost me a total of $3,000 dollars and the only thing that they can said is that cars can give problems. It seems that they don't know what they doing there. Be careful before taking the car there. They tell you that they have Certified service but at the end they don't even know what kind of jobs they have done in the car. Never take the care there. I have two cars with GMC but after the experience that I have I am going to GMC and let them know that I will never buy a car from them again....... More