Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brown & Wood Inc.
Greenville, NC
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
184 Reviews of Brown & Wood Inc.
January 03, 2021
Great service. Great staff. Great dealership. This dealership has been here since the 1930’s. How many others in Greenville can say this. Owners are the best. Donnie Wilson. dealership has been here since the 1930’s. How many others in Greenville can say this. Owners are the best. Donnie Wilson. More
by dwwkp
Employees Worked With
All service writers!, Jeff Stein
March 26, 2020
Always a good experience Always prompt and provide great customer service. I am always kept in the loop on the status of my vehicle repair. Everyone is very friendly. Always prompt and provide great customer service. I am always kept in the loop on the status of my vehicle repair. Everyone is very friendly. More
by mosak4
Employees Worked With
Jeff Gray, Larry Phillips, Jeff Stein
March 19, 2020
Very professional ,Service Department completed work in a timely manner . Jeff answered all my questions. Very pleased with the teamwork from beginning to end. Thank you timely manner . Jeff answered all my questions. Very pleased with the teamwork from beginning to end. Thank you More
by Barnes
Employees Worked With
Jeff Stein
March 01, 2020
A great place to buy a new vehicle! Brown & Wood is a great place to buy a new vehicle. I received a good trade in value for my old vehicle and the staff was very helpful in accommodatin Brown & Wood is a great place to buy a new vehicle. I received a good trade in value for my old vehicle and the staff was very helpful in accommodating my requests for the new vehicle. Everyone I interacted with was kind an respectful. I felt that all staff members showed professionalism in the workplace. I left the dealership as a satisfied customer with my new GMC Sierra. -Zack More
by Zack
Employees Worked With
Tom Brown, Jerome Edmondson, Michael Duke
February 13, 2020
My experience is always good. Service outstanding. Workers was friendly. Place is clean and bathroom. The wait wasn't long at all. Thanks for your service B And W Workers was friendly. Place is clean and bathroom. The wait wasn't long at all. Thanks for your service B And W More
by tinacredle
Employees Worked With
Yall, Jeff Stein
January 17, 2020
2020 Yukon Denali, Brembo, Borla "Brown & Wood" takes advantage of a comprehensively diversified staff through every echelon of sales and service. The leadership takes pride in their "Brown & Wood" takes advantage of a comprehensively diversified staff through every echelon of sales and service. The leadership takes pride in their staff and is quick to share the accomplishments and accolades of each employee. The sales staff work extremely well together, effortlessly "tag teaming" between each members' areas of expertise. I would be remiss without saying that IF anything were to fall between the cracks, it would not fall far. The GM, Jeff Stein, will not hesitate to step into any situation or challenge, all the while taking advantage of any "teachable moment." More
by USA RET
Employees Worked With
Tom Brown, Jim Speight, Michael Duke, CT Tilahun, Jeff Stein
July 04, 2019
Great Sales and Service Purchased a certified pre-owned GMC Yukon with a great buying experience. Tried using another certified GM dealership for service and repairs convenie Purchased a certified pre-owned GMC Yukon with a great buying experience. Tried using another certified GM dealership for service and repairs convenient to my wife's work. Big mistake. Worth the drive back to Greenville for dependable and quality repair service with Greg at Brown and Wood. More
by GMC Mike
Employees Worked With
Greg
June 13, 2019
Unreliable I drove for 1.5 hours to the dealership to see a used vehicle. After the test drive I sat down with the salesman, and the sales manager (Duane Byrum). I drove for 1.5 hours to the dealership to see a used vehicle. After the test drive I sat down with the salesman, and the sales manager (Duane Byrum). We came to an agreement on a price for the car and for my trade in. I explained that as my wife was out of town that I wanted to speak to her before making a commitment and I left the dealership. The next morning I phoned the dealership and spoke to Duane and said that I did want the car and that I would be there later that day. He said "congratulations" and please let me know when you are coming through and I will get the paperwork ready. Just after lunch I was able to get away from my office so I phoned and spoke to the salesman while I was driving to the dealership. However the honorable was at that time selling the same car to someone else. I lost out on a good car because Duane's word is no good and the salesman that I was dealing with lost his commission on the sale. In my business, my word is my bond. This is not so with this dealership spoke I advise you to avoid them as you are likely to get taken advantage of. More
by Stanley
Employees Worked With
Duane Byrum
May 28, 2019
EXCELLENT SERVICE! Excellent Service! I just bought a 2016 Cadillac ATS. My sales person was Itzak Flores (Issac) who was very professional, compassionate and knowledgea Excellent Service! I just bought a 2016 Cadillac ATS. My sales person was Itzak Flores (Issac) who was very professional, compassionate and knowledgeable about his job.He took the time to show me every aspect of the car. Great Job to all of the staff at Brown & Wood Greenville, N.C. If you need a another car ask for Itzak. More
by williams,dar06
Employees Worked With
Mical Spaulding
