Brown & Wood Inc.

Service I have been a loyal customer for 20 plus years. I bring my car to a dealership that I can trust. When my service is complete I don’t even have to chec I have been a loyal customer for 20 plus years. I bring my car to a dealership that I can trust. When my service is complete I don’t even have to check it. I know that it is right. I have bought many cars there some new some used. No problems. More

best car buying experience we had the best car buying experience ever! great customer service. we will continue to use them for all our vehicle needs. go check them out. we had the best car buying experience ever! great customer service. we will continue to use them for all our vehicle needs. go check them out. More

New Enclave Purchase! WOW!!!!! Thomas Frushour was so great to work with. We drove several vehicles before choosing the 2019 Buick Enclave! The Sales Manager Robert Franks provided Thomas Frushour was so great to work with. We drove several vehicles before choosing the 2019 Buick Enclave! The Sales Manager Robert Franks provided a smooth transaction that made us very comfortable. Thank you Thomas & Rob! Stephanie More

Great Service and pricing While I have had numerous problems with my GMC, Brown and Wood service has been outstanding with loaners and keeping me updated on my status. While I have had numerous problems with my GMC, Brown and Wood service has been outstanding with loaners and keeping me updated on my status. More

Best dealership in the area I bought my first new car here in 1976 and have come back many times. The service department is responsive and helpful. I am greeted as I come in as I bought my first new car here in 1976 and have come back many times. The service department is responsive and helpful. I am greeted as I come in as though I were a family member and just like "Cheers," everybody knows my name. More

Great Service Over the years, I have been most fortunate to receive excellent customer service at Brown & Wood, with Greg Harris as my personal customer service man Over the years, I have been most fortunate to receive excellent customer service at Brown & Wood, with Greg Harris as my personal customer service manager. I always receive great service from the Cadillac team, the finance department who receives invoice payments, and from the associated service personnel around the work desk. I really appreciate this experience. Tom Tucker More

Great customer service Excellent customer service, Kudos to Greg Harris for his great customer service, He and the rest of the Cadillac team do a great job and the dealershi Excellent customer service, Kudos to Greg Harris for his great customer service, He and the rest of the Cadillac team do a great job and the dealership is lucky to have those guys. More

excellent service ,Eric Styons was very very helpful. I came to get my oil changed and tires rotated. I was well pleased. Eric Styons did a excellent job. He made sure that me and my car was taking care I came to get my oil changed and tires rotated. I was well pleased. Eric Styons did a excellent job. He made sure that me and my car was taking care of in a timely manner. Eric was very polite and very considered about me and m car. When I come back to service my car, I am looking forward to see Eric Styons. More

Excellent Service!! I have been taking my Cadillac to Brown and Wood service department since I purchased it in 2014. I have never had an unpleasant experience. Everyone I have been taking my Cadillac to Brown and Wood service department since I purchased it in 2014. I have never had an unpleasant experience. Everyone I have dealt with have been so professional. I have never felt as if they were trying to get over on me because I am a female. They are always finished with my vehicle in a reasonable time and if they cannot get it done in a certain amount of time, they ask if I would like a loaner. The customer service at this place is TOP NOTCH. More

Basic service appt Minimal time and very thorough. They keep you informed of what’s going on throughout the appt. best overall dealer service I have ever experienced. Minimal time and very thorough. They keep you informed of what’s going on throughout the appt. best overall dealer service I have ever experienced. More