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Brown & Wood Inc.
Greenville, NC
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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172 Reviews of Brown & Wood Inc.
November 03, 2023
I called service and requested an oil change and inspection. No inspection on paperwork at dealership. My appointment was 8:30am, I didn’t leave until almost noon. I was the second car there that pu inspection. No inspection on paperwork at dealership. My appointment was 8:30am, I didn’t leave until almost noon. I was the second car there that pulled up that day. The service advisor communicated to me that it took to long. I shouldn’t have wait almost 4hrs and still get my oil change and a inspection. I received an email from the service team to confirmed that I wanted an oil change and inspection. More
by Bill
Employees Worked With
Tim Mirra and Bryce Mendyk, Jeff Stein
Helpful October 13, 2023
Everyone was very helpful & informative especially Tim Conyers & Micah, I can't remember his last name lol, but all of them are really good at what they do. Highly recommended. Conyers & Micah, I can't remember his last name lol, but all of them are really good at what they do. Highly recommended. More
by Candy
Employees Worked With
Tim Conyers, Micah, Jeff Stein
October 08, 2023
Everyone especially Tim Conyers were very knowledgeable, helpful and informative . I would recommend Tim Conyers and Brown & Wood to anyone looking to buy a vehicle, helpful and informative . I would recommend Tim Conyers and Brown & Wood to anyone looking to buy a vehicle, More
by Beverley
Employees Worked With
Tim Conyers & CT
October 06, 2023
I had a great experience when purchasing the vehicle and that's where it stops. I got home and the bed cover would not open. So, I scheduled an appointment. I took it in and the first words out of the techn that's where it stops. I got home and the bed cover would not open. So, I scheduled an appointment. I took it in and the first words out of the technician's mouth was we knew about the issue. I didn't say a word and left it for them to fix. They called a few hours later and said a part came in to fix the battery they needed to install. I didn't order a part and knew nothing about it. They asked to keep it overnight and I said yes. Today i call about it and they want to keep it until Monday but were not going to ask and now I don't have a car. Who sells a vehicle and doesn't disclose the issues a BRAND-NEW truck has. More
by jason
Employees Worked With
Jeff Stein
October 03, 2023
Received excellent customer service,the dealership is very nice our salesman was very helpful and professional and took his time helping us with our purchase very nice our salesman was very helpful and professional and took his time helping us with our purchase More
by Bbc2050123
Employees Worked With
Joshua Roberson my salesman, Jeff Stein
September 27, 2023
Jerome Edmond is a wonderful salesperson! He was very understanding as I explained to him my situation and was able to assist me with my purchase of the 2019 Cadillac XT5. I then traded in He was very understanding as I explained to him my situation and was able to assist me with my purchase of the 2019 Cadillac XT5. I then traded in 2022 and am now driving a 2023 XT4. If you want a good salesman, please look for Jerome!:) More
by velenciab
Employees Worked With
Jeff Stein
September 23, 2023
Jerome Edmond is a very knowledgeable sales consultant and really listens to your needs and concerns. I am extremely happy with my XT5 that I purchased through him as well as the price and financial optio and really listens to your needs and concerns. I am extremely happy with my XT5 that I purchased through him as well as the price and financial option that worked within my budget. His customer service is on point. He will definitely be my “go to guy” when I’m ready for my next purchase. I highly recommend Jerome! More
by Sandy
Employees Worked With
Jeff Stein
September 22, 2023
Always a courteous, efficient staff on hand. Service was performed on my 2018 GMC Sierra in a timely manner. Three generations of my family has used Brown and Wood. Would not think of going anyw Service was performed on my 2018 GMC Sierra in a timely manner. Three generations of my family has used Brown and Wood. Would not think of going anywhere else. More
by jrdilda
Employees Worked With
Jeff Stein
