Bryan College Station Toyota

I got the impression that they really didn’t want to sale a car. I bought a 4 Runner on Friday and when I went back to bring the title for my trade in they avoided me and I felt like I was bothering them. It a car. I bought a 4 Runner on Friday and when I went back to bring the title for my trade in they avoided me and I felt like I was bothering them. It was more about making money. I say this because we went to Bryan College Station Nissan and was treated so much better! We bought a 4 wheel drive truck the following Monday. They gave us more money for our trade in and had a much better experience! Will highly recommend the Nissan dealership over Toyota. More

A very painful experience with the service department. I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the b I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the batteries which were not covered by the warranty, totally understandable. I paid $350 to get the batteries replaced. Last weekend my van wouldn't start. I had it towed back to BCS Toyota and after a day and a half they finally let me know that it was the batteries and they were under the battery warranty since it was less than 3 years. Then they explain that they bought the batteries from Lithia so I would need to take it to Lithia. Makes no sense to me since I didn't buy the batteries from Lithia. I pushed back but they basically told me that they were too busy and if I want this done I'm going to have to do it. When I get to Lithia they tell me that since I'm not the customer (bcs toyota is the customer in this case) that they needed to be there. We had to go round and round with Lithia but they finally agreed to replace the batteries. I had to spend hours of my time getting the parts for the job you were paid to do. I'm very disappointed with the way we were treated. We felt like you guys are just so busy that you can't take care of us. Since you guys are so busy I thought it would be helpful to post this review so hopefully others can select a better place to have their vehicles serviced. This will hopefully free up your workers so they have more time to take care of the remaining customers. More

Bobby always gets me in at a time that's convenient for me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end wi me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end with a nice report to go along with it. More

Very respectful and caring. He was very knowledgeable and caring. Gave us some advice on seeking a body shop for repairs they could not do. He was very knowledgeable and caring. Gave us some advice on seeking a body shop for repairs they could not do. More

Toyota has fast service, friendly employees and prompt when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive. when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive. More

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

Got 4Runner in for first oil change and routine maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything w maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything with exceptional efficiency and attention to detail. Highly recommended. More

Everything was fine except the amount of time it took to finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. More

Tanner is very professional and a pleasure to do business with. I will continue to work with him in the future. with. I will continue to work with him in the future. More

Prompt service and had a great advisor. I was in and out in 45 min I was in and out in 45 min More