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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
515 Reviews
Call Service Center (979) 776-0404

515 Reviews of Bryan College Station Toyota - Service Center

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November 18, 2024

They work quick without compromising quality. They are also helpful in answering questions. It is recommended More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We work quickly without compromising quality and are always here to help with any questions. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Really good service and very nice customer service this is my second time using Toyota for my oil change More

by josesanchez0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We are glad to hear you had a great experience with our service and customer service! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Service is always fast and your employees are very courteous! Always a pleasant experience! Thanks More

by mimik22948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our fast service and courteous employees! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

The service was timely, staff courteous and explained services provided and future needs . Pleased with service provided. More

by mamaaycox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We're elated to hear that you were pleased with the service provided! Thank you for choosing us for your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Great job as always. Friendly and efficient people. Will return in the future as needed. More

by lalynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear about your great experience with us! Thank you for choosing us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Good service and timely delivery. The attention was good and the care taken was impressive;. More

by RLANGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate you and your business! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Justin is Great! He always is very polite and professional! Thanks Justin for being my rep More

by GRISWOLDMAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your review! Justin will be happy to hear your kind words and is always here to assist you! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

So great to work with. Very knowledgeable and professional. Always appreciate their kindness and consideration. More

by REBUCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

Thanks for your kind words! We appreciate your feedback and are glad you had a great experience working with us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Good service, Always a pleasure working with Ron! He’s always straightforward and honest with us. More

by JLYNN7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

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