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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
506 Reviews

506 Reviews of Bryan College Station Toyota - Service Center

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October 30, 2024

Dustin is the Bomb! !Always on top of things, Friendly, Professional, Prompt, Courteous! Can’t say enough good things. Love our Service Dept for all their knowledge and More

by TXAGGIECHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Seawright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

What an awesome shoutout! We’re thrilled to hear how much you appreciate Dustin and the whole team! It’s fantastic to know we have kept your Venza in top shape and that their dedication has made such a positive impact. Thank you for sharing such uplifting words – we’re always here to keep things running smoothly for you!

October 30, 2024

Wow. What a difference from our dealership service departments. This needs to be the model for all other service departments. Well worth the drive past More

by Cjabbe2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Bryan College Station Toyota responded

Wow, thank you so much for this wonderful feedback! We are truly honored to be your preferred service stop, even with others closer by. Knowing that our dedication to excellent service stands out to you means everything to our team. We’re looking forward to being here for you anytime you need us! If you ever need anything, we are just one call away!

October 30, 2024

A $150 is a little expensive for an oil change. Every thing else is great. More

by RICK.M.VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bryan College Station Toyota responded

We completely understand how $150 might feel a bit steep for an oil change and tire rotation. Your feedback is really important to us, and we never want you to feel like you’re not getting good value. That cost covers the oil, expert service, and a thorough tire rotation and multipoint inspection to keep your vehicle running smoothly and safely. We’re grateful for your kind words about the rest of your experience, and we’re always happy to chat about ways to make your visits more affordable. Thanks so much for sharing your thoughts!

October 28, 2024

I would like to take this opportunity to thank Mr. Dustin Holifield, and the team at Bryan Toyota. I was in College Station, TX to take my dog to the TAMU veterinary school. As I started to return to More

by mmartin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Bryan College Station Toyota responded

Wow, what a day you’ve had! We can only imagine the stress of worrying about your dog’s comfort and well-being, especially in the Texas heat. It’s such a relief to know Dustin and our team were there to support you every step of the way—from providing a cool space for your dog to arranging a rental car and applying a military discount. Their kindness and attention to your needs reflect the spirit of care we strive for, particularly in challenging moments like these. We’re proud of our staff for going the extra mile to take care of you, and we’ll make sure to pass along your heartfelt thanks to the team. We deeply appreciate your service, and you can always count on a caring team here when you need us. Wishing your pup a quick recovery! Safe travels, and take care!

October 27, 2024

Great job and very friendly. I will continue to use this dealership. Quick service and good More

by SCURLEE1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

Thank you so much for the wonderful feedback! It’s fantastic to hear that you had a friendly experience and appreciated the quick service. We’re thrilled to have you as a loyal customer and look forward to continuing to serve you in the future!

October 26, 2024

The service attendant is excellent. My truck is a 2011 but inspection stations complement that the truck has been taken care of. And that is due to the service attendants at the deale More

by BILLANDSUE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! It’s great to hear that our service attendants have kept your 2011 truck in such fantastic shape. We appreciate your trust in us to take care of your vehicle, and we’re here for you anytime you need assistance!

October 26, 2024

I'm very satisfied with the service administered by my service rep Carey. She's been my service rep for several years. She's kind and knowledgeable. More

by ANTHONYEJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

It’s wonderful to know that Carey has been such a valuable service rep for you! Her kindness and expertise really shine through, and we’re grateful to have her on our team. Thank you for sharing your experience, and we look forward to continuing to serve you!

October 26, 2024

I’m very pleased with my service. Tony is very nice and professional. I’m in and out quickly. More

by SHERRIESCHEPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you’re pleased with your service! Tony is a true asset to our team, and we are glad he made your visit quick and pleasant. We always aim to provide efficient service, and your feedback means a lot to us. Looking forward to seeing you again!

October 25, 2024

I was very satisfied, and the price was reasonable. Carey was very kind and explained the conditions to me very well. More

by yoshi_seki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

So glad to hear that you had a satisfying experience! Carey always strives to provide excellent service and clear explanations, and I’m thrilled she made a positive impact on your visit. Thank you for sharing your feedback, and we can’t wait to see you again!

October 25, 2024

Replaced battery under warranty saving me 50%, even though the battery had not failed to start the vehicle. Very honest dealer. More

by gsabpear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Bryan College Station Toyota responded

What a relief to save 50% on your battery replacement! It’s great to know that our honesty made a difference for you. We believe in taking care of our customers and ensuring you have a positive experience. Thank you for sharing your thoughts—we’re here for you anytime you need us!

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