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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
512 Reviews

512 Reviews of Bryan College Station Toyota - Service Center

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October 05, 2024

I am grateful and comforted by the professionalism and quality of service I always receive at BCS Toyota. More

by CAROLDODDS808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

Thank you for sharing such heartfelt feedback! It’s incredibly rewarding to know that you feel grateful and comforted by the professionalism and quality of service at BCS Toyota. We strive to create a welcoming and supportive environment for all our customers, and your trust in us means the world. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Your satisfaction is our top priority!

October 05, 2024

SERVICE ADVISOR TONY ROGERS AND THE TECHS DID A SUPER JOB WITH MY TIRE REPLACEMENT, BALANCING AND ALIGNMENT. THANK YOU. More

by xck9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

We’re thrilled to know that Tony and the team did a fantastic job with your service! Your appreciation means a lot to us. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Thank you for choosing us!

October 05, 2024

Staff is helpful and efficient. I was advised of time my car would be ready and I was soon than that. Check out was well explained. More

by watermelongail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bryan College Station Toyota responded

It’s wonderful to learn that our staff provided helpful and efficient service! We're glad you were kept informed about your car's readiness and that checkout was clearly explained. Thank you for sharing your experience, and if there's anything more we can assist you with, just let us know!

October 04, 2024

Heather went above and beyond, I asked her about the security box - not related with the service - and she answered me promptly. Thanks More

by Jorge G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

It’s great to hear that Heather went above and beyond to assist you! We're glad she could provide the information you needed about the security box so quickly, even though it wasn’t directly related to your service. We truly appreciate your feedback, and Heather is a valued part of our team for exactly this kind of care and attention. If you ever have any more questions or need assistance, don’t hesitate to reach out!

October 04, 2024

I always receive exceptional service at this dealership and they did an excellent job once again More

by ANDERSONCR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We're so glad to hear that you consistently receive exceptional service when visiting us! It’s wonderful to know our team delivered once again, and your continued trust means the world to us. If there's anything more we can do, we’re always here to help. Thank you for your kind words and loyalty!

October 03, 2024

Convenient location, excellent in sending service reminders. Tony always does an excellent job of reviewing the vehicle inspection results and providing recommendations for future services due at th More

by ALFREDESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you find our location convenient and appreciate the service reminders! It’s fantastic to know that Tony consistently reviews the vehicle inspection results thoroughly and offers valuable recommendations for future services. Providing you with clear and helpful information is our priority, and it’s wonderful to see that reflected in your experience. Thank you for sharing your thoughts with us, and we look forward to serving you again in the future!

October 03, 2024

Very profesional people with a lot of experience and also very fas service I will recommend them More

by CASTMAEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words! It’s great to know that you experienced professional service from our knowledgeable team and that we could assist you quickly. Your recommendation means a lot to us, and we’re grateful for your trust. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!

October 03, 2024

They are very welcoming and knowledgeable about the vehicles a pleasure to deal with. Thanks More

by D.DEGG4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you found our team welcoming and knowledgeable! Providing a pleasant experience is our goal, and it’s fantastic to know you felt that way during your visit. Thank you for your kind words, and we look forward to helping you again in the future!

October 02, 2024

They are great with service. Ron is always very helpful. I would definitely recommend this dealership! More

by sucram1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

Your feedback is greatly appreciated! It’s wonderful to hear that you consistently receive great service and that Ron has been so helpful during your visits. Recommendations from satisfied customers mean a lot to us, and we’re grateful for your support. If you ever need assistance in the future, don’t hesitate to reach out. Thank you!

October 02, 2024

Polite Pleasant and Friendly people. Excellent Service. You know you can trust them to be honest and fair with you. More

by njd62446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! It's fantastic to hear that you found our team polite, pleasant, and friendly. We take pride in providing excellent service and fostering a trusting relationship with our customers. Your recognition of our honesty and fairness truly means a lot to us. We look forward to serving you again in the future!

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