Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bryan Honda
Fayetteville, NC
2,771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,771 Reviews of Bryan Honda
September 13, 2018
Service Great customer service from Nelson Rodriguez. I took my car to get an oil change. He is very courtesy and care for your needs and has experience on t Great customer service from Nelson Rodriguez. I took my car to get an oil change. He is very courtesy and care for your needs and has experience on the vehicles. More
by RTORRES12
Verified CustomerEmployees Worked With
Nelson Rodriguez
September 13, 2018
New car Second Honda purchased from Bryan Honda. Very satisfied. Great experience. Romie was very helpful and took the time to demo features in the car eve Second Honda purchased from Bryan Honda. Very satisfied. Great experience. Romie was very helpful and took the time to demo features in the car even though a hurricane was due the next day. Thank you very much for all the help. More
by maniac23
Employees Worked With
Romie Hawthorne, Karen Dupler
September 13, 2018
Quick and very relaxing no pressure Kendyl made us feel right at home. Answered all questions we had And provided lots of information about our new civic. I’ve been telling everyone abou Kendyl made us feel right at home. Answered all questions we had And provided lots of information about our new civic. I’ve been telling everyone about the great experience we had at Bryan Honda More
by Scott Estridge
Employees Worked With
Kendyl Canty
September 13, 2018
Purchasing a brand new car The sales associate was such in a rush to close the sales , as was rushing to go for a game instead of taking the time to understand the customer , as The sales associate was such in a rush to close the sales , as was rushing to go for a game instead of taking the time to understand the customer , associate calmed down after customer insisted that will walk off from buying the car . Sales person was not professional More
by kgoldman21
Employees Worked With
Don Copeland
September 12, 2018
check engine light on Everything was fine until the check engine light came on after 6 days. I took the car to the dealership where I sat for 6 hours. Finally my husband ca Everything was fine until the check engine light came on after 6 days. I took the car to the dealership where I sat for 6 hours. Finally my husband came off his job and demanded to know why I had been there all day without any updates. Then, a technician stated that the the part had to be ordered and wouldn't be ready until the following day. My husband said that I had bettet get a rental car free of charge and they did. They said that I was to get a call the next day wich was Saturday to return the rental and pick up my car. Well neither has happened and it's Sunday night. I am so disappointed because the car buying experience went so smoothly. I am thinking that they never inspected the vehicle. How could they have been so eager to sale a vehicle that was not inspected. The moment that I expressed interest in the vehicle, someone ahould have said no it's not ready to be sold. I must add that the vehicle satt an additional 6 days on the lot while I got my license. This is nad service all around and I will never by another car from them again nor will I recommend them to anyone. I feel bad for the dealer cause he was exceptional. More
by Jay08
Employees Worked With
Rasheed Akins, Raymond Page
September 12, 2018
kelli Kellie attended to my oil change and was able to get me out on time for a doctor appointment. She was very helpful in giving 2 quotes for tires Kellie attended to my oil change and was able to get me out on time for a doctor appointment. She was very helpful in giving 2 quotes for tires More
by Lowery, Tammy
Employees Worked With
Kellie
September 12, 2018
Great customer service Romie was terrific! He knew what I was looking for and is fast. I hate staying at a dealership all day. It was fast and painless. Great job! Romie was terrific! He knew what I was looking for and is fast. I hate staying at a dealership all day. It was fast and painless. Great job! More
by jkalphin
Employees Worked With
Romie Hawthorne
September 12, 2018
Oil Change Great customer service. I took two of my cars to get an oil change. When I arrived, they quoted me a two and half hour wait. Because of the long wait, Great customer service. I took two of my cars to get an oil change. When I arrived, they quoted me a two and half hour wait. Because of the long wait, I decided only to have the oil changed in one of my cars. However, one hour and fifteen minutes late the dealership called me, and the oil was changed. I wished I knew that because then I would not have to come in the second time and waste time to get my oil changed in the other car. More
by LINDSEY.D.TANNER
Employees Worked With
Unknown
September 12, 2018
Car I Wanted Had been searching for a used Toyota 4 Runner for a couple years between NC SC and GA. Finally found a great price well below the average market and i Had been searching for a used Toyota 4 Runner for a couple years between NC SC and GA. Finally found a great price well below the average market and in great condition. First time car buyer and these guys have made the experience easy on myself. More
by MATTWLIVINGSTON05
Employees Worked With
Rasheed Akins, Raymond Page
September 11, 2018
Great people. Great service. Friendly, courteous and knowledgeable folks. Timely effort on their part. I intend to stay with Honda for a long time. Thank you very very much. Friendly, courteous and knowledgeable folks. Timely effort on their part. I intend to stay with Honda for a long time. Thank you very very much. More
by CREEKCRABMZ
Employees Worked With
I cannot recall names very well. Everyone there is friendly and professional.
