Buchanan Automotive Inc.

This is our 6th new car purchase from Buchanan. We were always treated well and given a good deal. I traded in a vehicle and the amount I was given exceeded what I expected after doing research online. The always treated well and given a good deal. I traded in a vehicle and the amount I was given exceeded what I expected after doing research online. They worked with me as I decided whether I was going to purchase or lease. They wrote up both quotes so I could decide and explained the in and outs of leasing. In the end I decided to lease. I am very happy with my decision and had a very good experience. More

This was the second auto we purchased at Buchanan! Jim Ratcliff was very professional and knowledable in helping us find the vehicle we had in mind. Johnathan Akers, was also great to work with in compl Ratcliff was very professional and knowledable in helping us find the vehicle we had in mind. Johnathan Akers, was also great to work with in completing the sale. The overall expereince is the reason why we just recently purchsed our second vehicle from Buchanan. Thank you Becky Carr, Buchanan Jeep Sales, for sending us Jim's way for our GMC Yukon! We won't hesitate to go back to Buchanan in Waynesboro. More

I have been a customer here for 12 years. I have bought a new 2001 impala LT, a new 2006 Silverado crew cab LT, a 2010 2500 Duramax 6.6 and a 2012 impala LTZ. Mike was brought in to solve at my request a wa new 2001 impala LT, a new 2006 Silverado crew cab LT, a 2010 2500 Duramax 6.6 and a 2012 impala LTZ. Mike was brought in to solve at my request a warrenty problem. I found him to be rude and unprofessional. I have all my maintenance done here. I will not be back. I was in shock at the way he spoke to me. No respect at all to me as a person or a customer. More

Mike was extremely helpful and kind. I messages them on email and mike got back to me immediately! I couldn't be more grateful to have mike help me. Added bonus I love my car!!!! email and mike got back to me immediately! I couldn't be more grateful to have mike help me. Added bonus I love my car!!!! More

Josh Wise, Jonathan Akers, and Mike (the Sales Mgr.) worked with us to show us what vehicles were available in our price range, and went out of their way to obtain the best interest rate for financing. worked with us to show us what vehicles were available in our price range, and went out of their way to obtain the best interest rate for financing. Their positive attitudes helped us decide on a vehicle, which we hope will serve our needs well. We are appreciative of their willingness to work with us. More

First of all we just stopped in to drive an equinox, was looking . Jim Ratcliffe was there and we immediately hit it off. He is very friendly and makes you feel comfortable. Let's face it no one likes looking . Jim Ratcliffe was there and we immediately hit it off. He is very friendly and makes you feel comfortable. Let's face it no one likes to buy a car! But he made it a wonderful experience. He explained everything we needed to know in a language that we could understand and I think went above and beyond to make this our best experience yet. He looked us in the eye when he talked to us and we immediately knew that he was being upfront and honest with us. As we always try to be with others. What a refreshing experience. He was very knowledgeable about the Equinox, when we went for the test drive and after we had signed the papers took the extra time to program 3 Christian radio stations in plus get my phone hooked in to the blue tooth. Also on the second day when we were going to finalize the deal I told him that When we came the day before not really expecting to buy, I had filled up the tank of my trade in with gas. He in turn filled up the equinox for us. I know that he didn't have to do that but he went above and I believe treated us like he would have like to be treated. We would highly recommend Jim as a sales consultatant to our friends. Thanks The Olsens More

I filled an application out on Buchanans website about a Chevy Cavalier and within 20 mins James called my house and we scheduled an apt for the next day. I went up there thinking that I probably wouldn't b Chevy Cavalier and within 20 mins James called my house and we scheduled an apt for the next day. I went up there thinking that I probably wouldn't be able to get anything but James and Jonathan went above and beyond what they had to do to get me in car. The next day I was signing papers with Phil (who was also very nice) and I left with a car. Most dealerships wouldn't work SO hard to get you a car but they were determined to get me one. I would recommend Buchanan to anyone I know, they're very friendly and actually act like they care. More

Everyone at Buchanan Automotive was very friendly and very professional. They treated us with the utmost respect and gave us a great deal. Thanks Buchanan! very professional. They treated us with the utmost respect and gave us a great deal. Thanks Buchanan! More

I had a great experience here today. They were both very helpful and pleasant to deal with. Everyone was very friendly at Buchanan and I would recommend anyone to them :) helpful and pleasant to deal with. Everyone was very friendly at Buchanan and I would recommend anyone to them :) More

Phill was so enthusiastic that he came out in the rain, right before closing time, to help us, when he saw us looking at the available used vans! He was very helpful and even showed us the best one for ou right before closing time, to help us, when he saw us looking at the available used vans! He was very helpful and even showed us the best one for our money. He was right on the ball with filling out all the paper work and finding a financer. He is a very plesant and happy fella! Sincerely, Rich and Trudy Hoffman. More