Bud Smail Motor Cars, LTD.

Top Notch Experience I Purchased my car from Rick Dimarco and he was a very honest and trustworthy salesman. The support from Rick didn't stop after the purchase. He con I Purchased my car from Rick Dimarco and he was a very honest and trustworthy salesman. The support from Rick didn't stop after the purchase. He continues to help in any way possible with my car and puts his customers first. Dave Basl is also a very customer oriented member of the team at Bud Smail Mercedes-Benz and also goes out of his way to help when service is needed. More

Great Experience Both Rick DiMarco and Scott Powell did a great job helping us with our decision. It was a busy day, so both salespersons helped answer our questions. Both Rick DiMarco and Scott Powell did a great job helping us with our decision. It was a busy day, so both salespersons helped answer our questions. Nice job! More

Hands down the BEST! This is my second vehicle I bought from Rick DiMarco and absolutely love the experience. If you are thinking of buying a Mercedes, Bud Smail is the pl This is my second vehicle I bought from Rick DiMarco and absolutely love the experience. If you are thinking of buying a Mercedes, Bud Smail is the place to go and Rick is the man to see. Hands down the best service and dealership around. More

Car Salesmen won me over Our salesperson Richard DiMarco made buying a car a pleasure. Because of him we bought a car in 10 minutes, amazing sales person. His knowledge, und Our salesperson Richard DiMarco made buying a car a pleasure. Because of him we bought a car in 10 minutes, amazing sales person. His knowledge, understanding and personal care is what won us over. He has followed up on our car buying experience and is helping us to purchase another vehicle. Best sales person I have ever had during my years of buying cars. More

Just an AMAZING experience! Over the Memorial Day I bought my first car. I was anxious and thought the experience was going to be long and difficult. I searched online all week u Over the Memorial Day I bought my first car. I was anxious and thought the experience was going to be long and difficult. I searched online all week until I found the one car I wanted to test drive. Rick was just so fun and easy to work with. He had us in and out in no time and just really made the experience enjoyable. More

Best car buying experience ever! Best, most courteous, most helpful, most awesome customer service I have ever received when buying a car. Terrific, willing to please, polite personne Best, most courteous, most helpful, most awesome customer service I have ever received when buying a car. Terrific, willing to please, polite personnel. Love Smails! Cynthia Schaffer More

Love our new car! Scott Powell made our buying experience a pleasure and he found exactly the right car for us. We drove out of our way to look at cars at this dealers Scott Powell made our buying experience a pleasure and he found exactly the right car for us. We drove out of our way to look at cars at this dealership and Scott listened to our preferences and matched us up with a gorgeous S550. Perfect! We had a few questions about our deal and Smail's customer service representative handled all of our concerns in a very professional and courteous manner. We were very happy to have all of our questions answered so promptly. We are a repeat Mercedes buyer and are very excited to have purchased our new S550 at Smail Mercedes. Thanks! More

Runaway! Worst Car Buying Experience EVER! If you do end up here work with Vicky, she will give you a fair honest deal from the start and let you test drive the car. First the manager Stan If you do end up here work with Vicky, she will give you a fair honest deal from the start and let you test drive the car. First the manager Stan gave me an ultimatum! "if you do not buy a car today, I will throw you out of this dealership" Stan Manager for Bud Smail. Secondly, they gave me the Worst Trade IN Value for my current MB. The Manager Stan raked me over the coals on the price, and pressured me into a car I didn't even like. The sells person intentionally back the car into a parking spot so I would not know that the car DID NOT have a BACK UP CAM which I specific asked for...after I bought and drove the car off the lot and went to reverse the car OH NO BACK UP CAM xxx!!! Worst car buying experience in my life. The New Car purchased from Bud Smail has been into service over 3 time since date of purchase. The tire pressure lights are always on, the engine is sluggish, and the "gear selector lever" is a danger to myself and the general public. As a former Lexus owner and being in the luxury car market for over 12 years, this is no way anyone should be treated. DO NOT RECOMMEND BUD SMAIL. Friends and Buyers RUNAWAY before you get caught into their web of fraud! More

Excellent experience and extremely knowledgeable! The team here is very friendly and you can really tell that they love what they do! Everyone was approachable and ready to help you in any way that th The team here is very friendly and you can really tell that they love what they do! Everyone was approachable and ready to help you in any way that they can. This was the first time I was personally buying a car and the experience couldn't have been better! Scott Powell was so helpful and is one of the most knowledgeable people I know about cars! He was always eager to answer any questions I had. In working with him and Stan Petrigac, I found a car that is perfect for me! The team at Bud- Smail Mercedes is a group that makes sure your car buying experience is fun and easy! I definitely would recommend this group to anyone interested in buying a car! More

A+ They took the fear out of me buying my first Mercedes This is the second vehicle I have purchased from the Smail Auto Group. First let me say I have purchased cars in the past and it is a long drawn out p This is the second vehicle I have purchased from the Smail Auto Group. First let me say I have purchased cars in the past and it is a long drawn out process. My first car I purchased over the phone and web was at Smail The sales staff and I kept a great open line of communication it was easy fast and seamless . Now let me tell you about the second vehicle I just purchased 10-2-14 . I sent the Mercedes internet sales an email about the C300 I was interested in and Vicki Lichtenfels reply was the car is here do you have any questions or concerns . We kept a line of communication throughout the whole process . The car was better then described the finance rate was the one I wanted the deal was what I wanted . . Only two days of owning the vehicle I know that my next car will be a Mercedes and my third car will be also. There are perks of owning high end and customer satisfaction is number one . You guys are top notch and even though they are going through a total rebuild of the dealership I still felt as an important customer . We even chuckled about my first Mercedes being bought in a trailer . Can't wait to see the new facility . Thank You Vicki and Stan the sales manager . I feel I made the best choice using Smail again. Phill Novak More