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Buick GMC of Mahwah

Mahwah, NJ

4.3
495 Reviews

386 NJ-17

Mahwah, NJ

07430

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495 Reviews of Buick GMC of Mahwah

March 21, 2023

very happy with my new lease Patrick Helmer my sales person was informative respectful and easy to talk with More

by Sunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Helmer
Mar 21, 2023 -

Buick GMC of Mahwah responded

Thank you for the review, Sunny! We are so glad to hear that you found the right vehicle working with Patrick. Drive safely, and we hope to see you back again down the road!

March 16, 2023

I am exceptionally happy with my new car! Ashley was one of the nicest well informed salesperson I have every felt with! More

by anitakgiarrusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 16, 2023 -

Buick GMC of Mahwah responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Ashley. Drive safely, and we hope to see you back again at Buick GMC of Mahwah!

February 02, 2023

I attempted to purchase a certified used vehicle from this dealership. I submitted a cash offer and then the sales department informed me that the pricing was based on financing the vehicle even though t More

by mbabuyer1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Carl
Feb 03, 2023 -

Buick GMC of Mahwah responded

It is concerning to hear about your experience. We strive to be completely transparent and communicative with our guests throughout every step of the process. In addition, this certainly doesn't sound like the care and professionalism we expect from our team and we are sorry that you were left with a negative impression. If there is anything we can do to clear things up or assist you moving forward, please contact us at your convenience. Thank you, Customer Care Team - (877)-811-9330

Feb 04, 2023 -

mbabuyer1 responded

It is apparently obvious that your dealership has no interest in resolving the issue as the dealership manager would not take my call. As a next step I will contact Buick dealership relations to further escalate my concerns. I have filed a complaint with the BBB and will contact the appropriate state governing agencies to submit my complaint. Thank you.

January 24, 2023

Ok they get the job done fast with out getting you the best interest rate More

by williamkiriakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cirilo Espinal, Hugh Middleton
Jan 24, 2023 -

Buick GMC of Mahwah responded

Thank you for stopping in and leaving Buick GMC of Mahwah a five-star review! We appreciate your business.

January 20, 2023

the service department was horrible and was very unhelpful for a simple problem. needed to bring my car to a different dealership in Englewood NJ and they were the best and fixed the problem in min More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin and Paul
Jan 20, 2023 -

Buick GMC of Mahwah responded

Craig, it's disappointing to hear we lost your trust and business. This is never the experience we strive to deliver, and we apologize that we've missed the mark. We will share your feedback with our team, and if there is anything further you would like to share with us, please reach out. Thank you, Customer Care Team - (877)-811-9330

December 06, 2022

Alanis made all the difference in our decision to purchase a vehicle from Buick GMC of Mahwah. Superior client service and knowledgeable of both the vehicles and the buying process. More

by b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alanis C
Dec 06, 2022 -

Buick GMC of Mahwah responded

Thanks so much for giving Alanis a shoutout! We love to see that you got to go home in a car that is right for you. Enjoy! - Buick GMC of Mahwah

November 07, 2022

Edwin and the staff was amazing. Took there time, didn’t rush us. Went to the service department and very helpful and very nice techs. More

by Rachellee1166
Recommend Dealer
Yes
Employees Worked With
Edwin Lopez
Nov 07, 2022 -

Buick GMC of Mahwah responded

We’re delighted to get your 5-star review. We appreciate you taking the time to leave such positive feedback for us here at Buick GMC of Mahwah. Edwin will definitely appreciate the personal shoutout! We hope to see you again down the road.

October 17, 2022

Great place to get a car nice people help the customer so great place over all More

by Welliton rodrigues cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Middleton
Oct 17, 2022 -

Buick GMC of Mahwah responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Buick GMC of Mahwah team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

Everybody was so nice and friendly. Edwin was my salesman and he wasn’t pushy just to make a sale, and that’s what I liked.He was very knowledgeable with the questions that I had.I had a More

by vrizvi72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Lopez And Syed
Oct 05, 2022 -

Buick GMC of Mahwah responded

Your review is music to our ears! We're absolutely thrilled the team welcomed you with courteous service and that Edwin demonstrated our commitment to straightforward professionalism. Your recommendation means so much to all of us at Buick GMC of Mahwah. Thank you!

September 19, 2022

Fantastic. I got the truck I wanted for the price I wanted. Syed and Patrick were awesome. I can't thank them enough for a great buying experince. Truck me, its More

by USAIRFORCE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed, Patrick
Sep 19, 2022 -

Buick GMC of Mahwah responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Syed and Patrick. Drive safely, and we hope to see you back again at Buick GMC of Mahwah!