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Burdick Mazda

Syracuse, NY

4.8
283 Reviews
Call Dealership (315) 455-7051
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5885 E Circle Dr

Syracuse, NY

13220

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283 Reviews of Burdick Mazda

May 20, 2025

Burdick Mazda is a great dealership, the sales representative, Ariana, is terrific! I would recommend my friends and family to go to this dealership. More

by fsears54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
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May 20, 2025 -

Burdick Mazda responded

Thank you for the wonderful feedback! We're delighted to hear that Ariana and our team at Burdick Mazda made such a positive impression. We appreciate your recommendation and look forward to welcoming your friends and family in the future!

May 20, 2025

Dakota, our sales person and the dealership overall did a great job. It was a very smooth transaction. More

by nyandrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Martin
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May 21, 2025 -

Burdick Mazda responded

We're delighted to hear that Dakota and the Burdick Mazda team made your experience a great one. Thank you for choosing us!

May 12, 2025

Purchased a 2025 Mazda CX-30 SUV was purchased after all the snow we had. Car was never looked over before I drove it off the lot. There is a nice scratch on my SUV that Mazda has not fixed and is denying. More

by Theresabailey07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian and Aaron
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May 11, 2025

This is the third vehicle I’ve bought from the Mitsubishi dealership, each time has been pleasant and painless. The staff are knowledgeable and make the purchase process simple. More

by Longo2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan, Elias, I forget the third person but he was great too
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May 13, 2025 -

Burdick Mazda responded

Thank you for your continued trust in Burdick Mazda! We're delighted to hear that each of your experiences has been pleasant and seamless. Our team is always here to help with any future needs!

May 09, 2025

Service really sucked. It took 10 days to tell me my battery was no good. Lie detector says that’s a lie. More

by Morrow Charlie 62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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May 13, 2025 -

Burdick Mazda responded

Morrow, I'm sorry to hear about the delay with your battery service. This isn't the level of efficiency we strive for, and we regret any inconvenience caused. Please feel free to reach out so we can address this further. Thank you, Meghan Russo - Service Manager - 315-233-5210 x 2214

May 08, 2025

The employees are very informative and friendly! They help me with all my questions. I couldn't have asked for better service! They get me in and out on a timely matter More

by Joyce.turner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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May 09, 2025 -

Burdick Mazda responded

We're delighted to hear that our team at Burdick Mazda provided you with informative and friendly service! It's great to know we could assist with all your questions and ensure a timely visit. Thank you for the kind words!

May 03, 2025

The people here are friendly and helpful. The detailed video of my vehicle is very informative. More

by nsad90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Brittany
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May 05, 2025 -

Burdick Mazda responded

Your feedback made our day! Thanks for the five-star review! - Burdick Mazda

May 02, 2025

My first experience with the service department. All my encounters were positive and service needs were explained and performed well. More

by syr.zeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary
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May 05, 2025 -

Burdick Mazda responded

We're glad to hear your first experience with the Burdick Mazda service department was positive and that everything was explained clearly. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

May 01, 2025

Dylan was our sales rep and he was absolutely great! Thanks so much for all you did! More

by hifo62rifo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 01, 2025 -

Burdick Mazda responded

Hi Rifo! Thank you for leaving us this five-star review and kind words about Dylan from the sales team at Burdick Mazda! We'll see you next time!

April 29, 2025

The dealer was quick and efficient The car was clean and I had no issues with the service the sales representative was very knowledgeable and explained everyerthing I need to know about the options and serv More

by Megreiner11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zen
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Apr 29, 2025 -

Burdick Mazda responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Burdick Mazda provided quick and efficient service, and that the sales representative was able to assist you thoroughly. Enjoy your new car!

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