Burien Chevrolet

STOP do not trust them Do not trust this dealership!!! I saw a car that they had for sale on the internet, I was 184 miles away so I wanted to make sure that we would have Do not trust this dealership!!! I saw a car that they had for sale on the internet, I was 184 miles away so I wanted to make sure that we would have a deal if I drove that far for a car that it was held and that my trade in price was OK. I worked with the internet salesman, first I made sure that that the car was still for sale and all of the options were what I was looking for. Next we went over my trade in, sent photos and gave them all of the information they asked for. We had a deal I even gave them my credit card number to hold until I could get there in 3 hours. One hour later I got a call from someone that told me that someone was there and buying the car right now and sorry. This company is the worse type of dealership. They lied and deceived me knowing that the car I held was sold already. I will let Chevrolet know and the whole world that this dealership is dishonest and should have their dealership taken away. Bait and switch is not only dishonest but is also illegal. I will never use Burien Chevrolet and will stop at least 30 friends that I have in Washington from buying there also. More

Poor customer service Burien Chevrolet, I would not recommend buying a car at burien Chevrolet they pick the car for you and the auto insurance for you as well sales peopl Burien Chevrolet, I would not recommend buying a car at burien Chevrolet they pick the car for you and the auto insurance for you as well sales people are rude my over all rating for this place is a one star Uber drivers don't go there More

Great experience We had a wonderful experience buying from Hugh and this dealership. The previous bad comment from staciegrim comes with a grudge so take it for what i We had a wonderful experience buying from Hugh and this dealership. The previous bad comment from staciegrim comes with a grudge so take it for what it's worth. I search reviews like crazy before buying and I'd say all are very good from what I found. Thanks Burien Chevrolet More

Never Again! I cannot express how horrid my experience was here!! I will be calling Chevrolet corporate to see if anything can be done about the horrid man that I I cannot express how horrid my experience was here!! I will be calling Chevrolet corporate to see if anything can be done about the horrid man that I had to deal with. I probably can't list his last name publicly, but Hugh M______ is the reason I will never be going back to this dealership. Things started out friendly with small talk and pleasantries but then turned sour as he learned my budget for a car would only be $10,000. I wanted to take a test drive in a used Chevy Cruze but he told me it would be a waste of time for him because the sticker price was $12,400. I told him I thought I would be able to raise my budget a little for the right car and he replied, "Listen lady, you sound like you don't know what the xxxx you're doing, maybe you should come back with your daddy." I took it pretty offensive because my dad had died recently. I stood there in shock and he just chuckled and told me that if I wanted to wait until later he'd, "pretend to be my daddy." I've heard of slimeball used car salesmen but this guy was worse than I could've ever imagined!!! Needless to say I didn't take a test drive in the Cruze and I quickly took my money elsewhere!!! More

Best dealer! The BEST car buying experience we have ever had!! Bill coloumbe is the best sales person and made our time there amazing!! First things first, I hadn' The BEST car buying experience we have ever had!! Bill coloumbe is the best sales person and made our time there amazing!! First things first, I hadn't driven a car in over a year due to being hit by a drunk driver. After 2 years of court, the case was FINALLY settled and I decided it was time to buy a new car! After weeks and weeks of looking online I came across a beautiful bright red convertible Saab 9-3 at Burien Chevrolet. Best part was it only had 20,000 miles!! A 2008 with 20,000 miles and the price was Amazing!!! I called the dealership and talked to Bill and he went ABOVE AND BEYOND to help us! He not only picked us up to take us to the dealership, he got me the exact deal I wanted in less than 15 minutes!!! Did I do something wrong because car buying shouldn't be this easy!! The only delay was the finance manager was out sick but everyone was super accommodating!! Filled up my car, detailed it and made my trip here the best!! Our next car will definitely come from this dealership!! More

Poor paint job cover up Thought I had bought a great little used car only to find that the Car Fax report that revealed nothing wrong didn't show the FACT that the driver's s Thought I had bought a great little used car only to find that the Car Fax report that revealed nothing wrong didn't show the FACT that the driver's side rear door had had repair done (filler and or pulling out) and a slap dash coat of paint applied. Of course, I didn't notice it until now (a couple of months later). Someone had obviously applied a quickie paint job to cover up the imperfections and only now is it clear there is some body damage that they quickly applied paint to. And of course, Burien Chevrolet claims "it's been too long." Really, Carfax (one you gave me) indicates no damage to the vehicle yet the wear of the paint coming through now shows just how bad the paint job was you applied. I feel taken by these guys. More

first time new truck order from factory let them know months ago what I wanted. Was recognized buy a salesman and called by name when I came in for service on my vehicle. It was my idea to t let them know months ago what I wanted. Was recognized buy a salesman and called by name when I came in for service on my vehicle. It was my idea to talk about buying a new light truck. I was shown information on the truck that I was interested in. Troy did an outstanding job bringing me up to date on the line of trucks that Chevy was reintroducing to the American market and what was available as far as options go. What I wanted wasn't on the lot, so we ordered one from the factory built the way {I} wanted. Ending with a relaxed and very happy costumer. More

Not in our Margin to cover that hidden broken part Terrible Car Buying Experience I would not buy a car from Burien Chevrolet, I just purchased a vehicle and after driving it for five days I found a m Terrible Car Buying Experience I would not buy a car from Burien Chevrolet, I just purchased a vehicle and after driving it for five days I found a malfunctioning item on my car that was manipulated to seem as it was working properly for the sale of the vehicle. Not even five days after I purchased the vehicle did the part start to malfunction. I returned to the Burien Chevrolet to have a few items that were broken and not found during their Certified Pre Owned Check List. (I would question that check list) I informed Burien Chevrolet of the problem of the manipulated item that was starting to malfunction, I was told they were not going to cover the whole cost of replacing the item, and told by Tony Michaels (GM) the follow. It’s not in their margin to cover it, they have done enough, and best of all, I should have found it when I was buying the vehicle and asked for more before I purchased it. Tony Michaels then proceeded to tell me he’s a “numbers guy” and that’s just not in his numbers…. Burien Chevrolet, I did look for the malfunctioning part before I purchased the vehicle, but when someone manipulates an item to hid it, it’s hard to ask “for more” I would not spend my Christmas money with Dealership. Anderson Brothers this is what is really going on in your dealerships More

worst dealer in Washington Worst dealer in Washington. Poor customer service! The sales rep from Houston Texas rippled his eye on me before leaving the table. Very rude and un Worst dealer in Washington. Poor customer service! The sales rep from Houston Texas rippled his eye on me before leaving the table. Very rude and unprofessional team. Instead on helping me get the vehicle I want he kept saying that he will show me other vehicles within my price range which is a code for getting me a lesser vehicle but still overcharging me! More

TAHOE Great help, great customer service, very professional, overall excellent all around. Thank you! From the beginning to end, the salesmen were very frie Great help, great customer service, very professional, overall excellent all around. Thank you! From the beginning to end, the salesmen were very friendly, knew their product and provides the best service. More