Burien Chevrolet

I pretty much agree with the last negative review of this dealership. I bought a 2008 3500HD Silverado that was in an accident on their lot after I dropped it off a couple of days after getting it for a bed dealership. I bought a 2008 3500HD Silverado that was in an accident on their lot after I dropped it off a couple of days after getting it for a bed liner and a tool box to be installed. The sales manager Bobby accused me of asking for a handout after I asked for a truck loaner instead of an old beat up Chevy Malibu...Those were his exact words. "hand out" I'm a contractor and since my brand new truck I had just purchased was going to be in the shop for over a week, I didn't think that was an unreasonable request. It just really irritated me that I came in there and paid over $50,000 for a truck that was already in an accident before I could even really use it. They told me the guy from the bed liner company was the one driving it when it was crashed, so they pretty much said they didn't have to do a thing for me. All I asked them for was a truck... And after almost a week they finally did, but I had to mention I was thinking about getting an attorney involved to get them to act on anything. So after getting the truck back I asked the salesman Steve Olson if they resprayed the Simonize coating that I paid an extra $800 or something for on the panel that had to be repainted,and the guy wouldn't return my call. That guy Steve Olson is a gem... He fits the stereotypical car salesman. He pretty much told me wrong facts about the truck he sold me and lied over and over when I was going to get the truck no matter what. The guy is just a little rat of a man. I've told everyone that has asked about my truck about Burien Chevrolet and am pretty sure that none of the other contractors I know will ever go there. In fact last month I was at a friends house and I noticed he had Steve Olson's card on his kitchen counter because I guess he was ready to pull the trigger on a new rig, but I had to remind him of who Steve Olson was and he for sure didn't buy his truck there. This was the first time I ever bought a Chevy truck and I'm almost thinking that I probably wouldn't again. For some reason every Chevy dealership I've been to has botched simple jobs. But, Burien Chevy is by far the worst. At least the other dealerships that mess up, try and make things right to get you to come back. It's called customer service. I'm sure if Bobby or Steve read this, they will know exactly who I am. I hope you guys go out of business:) More

to make a long story short i made these guys a offer over the phone with my trade. they said yes but they would have to see my trade. i agreed and drove it down there. after an hour of standing around they b the phone with my trade. they said yes but they would have to see my trade. i agreed and drove it down there. after an hour of standing around they brought me a piece of paper that showed my truck at 6k 2 grand below NADA poor condition trade in value witch is in fair condition and claimed that they paid 2 grand over NADA retail from the wholesale auction. for a total of $8500 more than we agreed on before i wasted my day drving down there. my biggest complaint is that i told them exactly what my trade was and that it booked at 8 grand. i can understand them saying theyll give me 6 for my trade but where did the other $6500 come from? More

I was having trouble with getting any type of value out of my suv as a trade at other dealerships I went to burien chevy and not only got what I wanted for value I also got employee pricing. The combinatio of my suv as a trade at other dealerships I went to burien chevy and not only got what I wanted for value I also got employee pricing. The combination of that plus the quick financing process made the experience an easy one which is not always the case when shopping for a new vehicle so that can be appreciated. More