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Burnsville Toyota

Burnsville, MN

4.5
1,511 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,511 Reviews of Burnsville Toyota

April 29, 2023

Took my prius in for a new battery. . they got in done a day early! Great service! More

by ROBTSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
May 02, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 29, 2023

Fast and friendly service. Had an issue with my daughters car and Jason did a great job helping me get it done quickly. More

by MCHRISTIANSEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
May 02, 2023 -

Burnsville Toyota responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Burnsville Toyota special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 29, 2023

Very friendly,I got the answers I needed the sale man was busy with his personal but he very nice meet my expectations ❤️ More

by MOMY.HOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
May 02, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

I was referred to Tyler from a friend. Tyler was amazing to work with with. He guided me in the process of buying my first car from the dealership. I highly recommend you come see Tyler! More

by savie_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Matt Christiansen
May 01, 2023 -

Burnsville Toyota responded

Savie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

Tyler was wonderful in helping us find the perfect car! Everyone at the dealership was helpful More

by Browan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
May 01, 2023 -

Burnsville Toyota responded

Thank you for this amazing review, Browan! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

Service is in the details and communication. Drive into the service Bay Area and get out of the vehicle. Service people see us, but no one comes out to ask us why we are there. Go into the gl More

by brgriff58
Recommend Dealer
No
Employees Worked With
Jason Colby
May 01, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

After having our Toyota laid up for 3 months with a local mechanic who attempted to diagnose and repair and then charged us without fixing the issue, your staff diagnosed the issue and fixed it within a few More

by JRWHIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
May 01, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

Great to work with! Highly recommend! Made the process very easy. Will be back. Thank you Tyler. More

by jrowan010709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
May 01, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

They’re good service and Nice people that why I am coming Hopkins mn ok More

by Idiris Ereg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Cole Mitchem, Jason Colby, Tyler Johnston
May 01, 2023 -

Burnsville Toyota responded

Idiris, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 26, 2023

It was easy to make an appointment to test drive a vehicle. The car salesman who helped us was great. Overall a good experience. The length of time that it takes to purchase a vehicle needs to be sho More

by marisawendland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martinez, Kevin Xiong, Matt Christiansen
Apr 28, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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