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Burnsville Toyota

Burnsville, MN

4.5
1,511 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,511 Reviews of Burnsville Toyota

July 17, 2023

I've already submitted a response? ? I keep getting emails. I am not sure why More

by JWOODSBEN
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Jul 19, 2023 -

Burnsville Toyota responded

We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 17, 2023

Experience was great. Would recommend to friends and family. Great product as well at good value. More

by CHAD.REUTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Jul 19, 2023 -

Burnsville Toyota responded

I cannot thank you enough, Chad, for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 16, 2023

They were friendly and made the process smooth and i didnt feel rushed. Only thing i would try to improve is the amount of car they have in the lot. More

by otttravis18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rocha Evangelista, Caio Evangelista
Jul 18, 2023 -

Burnsville Toyota responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 15, 2023

Mistake here and there. Was taking care of with good understanding. Like to see the mechanic service MENS check their work better after finished their job. Dealer are my fav More

by THONGMY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allex Roberge, Tyler Johnston
Jul 18, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 15, 2023

The dealership team were very friendly. There was ample parking and building was spotless. Our sales person David Smith who we had never met prior to buying another Toyota always had. Cof More

by donnas.eyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith, Mike Quam
Jul 18, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write about your experience with us, Donna! At Burnsville Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy David was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 15, 2023

Tyler was incredibly professional and helpful. The dealership has a good environment and good people. 5 stars all around! More

by haley205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Jul 18, 2023 -

Burnsville Toyota responded

Thank you for reaching out, Haley! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 14, 2023

The quick and easy check in and out process. Staff was very kind and polite. More

by ALESIA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Jul 18, 2023 -

Burnsville Toyota responded

Thank you for your feedback, Alesia. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you again in the future. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 14, 2023

Good communication from dealer employees and explanation of services, costs, time. Nice comfortable facility to work while I'm waiting. More

by ADTD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy didn't get his name hood job, Tyler Johnston
Jul 18, 2023 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 14, 2023

Burnsville Toyota is fantastic! I have bought my last two vehicles there and will only use them for service. More

by ADAMBLUSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baley Wishart , Doug Anderson
Jul 18, 2023 -

Burnsville Toyota responded

Hi Adam and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 14, 2023

Mark was awesome to work with for the service that I requested. Super response and super helpful. I always knew what what going on with my car and Mark got things done way ahead of what I expected. H More

by DANIEL.P.BACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Jul 18, 2023 -

Burnsville Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us, Daniel. I am delighted to hear you were treated with prompt, courteous, and informative service on your car. I hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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