Burnsville Toyota - Service Center

Routine maintenance, tire rotation fluid check The service person was very kind and attentive, they reviewed the whole process and items what they did. I had an appointment, and they got me in righ The service person was very kind and attentive, they reviewed the whole process and items what they did. I had an appointment, and they got me in right away. More

Long time customer They make having your car serviced as painless as possible and I appreciate that. I always wait for my car and they have a nice guest area. They make having your car serviced as painless as possible and I appreciate that. I always wait for my car and they have a nice guest area. More

Service on RAV4 When I made the appointment for the 30,000 miles check up I wasn't told in it would be 2 1/2 hour wait. Greg offered me a ride home with the shuttle When I made the appointment for the 30,000 miles check up I wasn't told in it would be 2 1/2 hour wait. Greg offered me a ride home with the shuttle service and they would come back and pick me up. Of the service writers I've dealt with before the dealership Greg has been the best. I'm trated like a customer and not a number. More

Transmission problems - ongoing. Excellant service. Service Rep was very knowledgable and friendly. The technician who accompanied me on a ride along was able to verify a problem i Excellant service. Service Rep was very knowledgable and friendly. The technician who accompanied me on a ride along was able to verify a problem i was having with the transmission and documented his findings accurately. More

Thank You for your Kindness and Generosity. The servicing of the car went very well. Unfortunately, I had failed to fill the car with gas before arriving for my appointment, and many lights appe The servicing of the car went very well. Unfortunately, I had failed to fill the car with gas before arriving for my appointment, and many lights appeared on the dash as I was leaving Toyota. It was diagnosed having "no gas" The attention given to try to help was very gratifying and generous. I will highly recommend your service department to anyone. More

Periodic servicing for my Camry With the recent construction at the service center there is a much larger waiting area. However, it seems quite stark and could use improvement. It With the recent construction at the service center there is a much larger waiting area. However, it seems quite stark and could use improvement. It would be nice to have models of new cars, as well as a rack of pamphlets about new Toyota vehicles. Maybe it's still undergoing construction. As usual, I was very pleased with the service. More

Well Pleased Alignment was done and brake inspection indicated no repair was needed. Great service. I do not recall service manager's name, but he was friendly a Alignment was done and brake inspection indicated no repair was needed. Great service. I do not recall service manager's name, but he was friendly and efficient. More

Quick Oil Changr Shannon was quick, thorough and kind! He is always my favorite to deal with at Burnsville Toyota! This team makes sure I know what is going on and how Shannon was quick, thorough and kind! He is always my favorite to deal with at Burnsville Toyota! This team makes sure I know what is going on and how to take care of my vehicle! More

New tires, alignment and oil change done in less time than Done I think the pushiness of this rate request is a bar to getting reviews completed. I was ready to back out of completing it But you want feedba Done I think the pushiness of this rate request is a bar to getting reviews completed. I was ready to back out of completing it But you want feedback. More

Receiving service My experience was very good. I did not have to wait to get the car registered, my requests heard and work done. Allex was great in explaining the prob My experience was very good. I did not have to wait to get the car registered, my requests heard and work done. Allex was great in explaining the problems they found, what needed attention right now, and what will get checked next time. He quoted me a price and it did not change or come up to be more. He kept me informed along the way. I appreciated his interest in making sure I understood, that it was my decision to go ahead with it or not (not pushing me into doing it), and explained all the work done at the end. He was very helpful and made me feel good about the experience and service. More