Burritt Motors

Very, very satisfied with our entire experiance. Second vehical we have perchased from Burritt. Chris, Rich, Mike and Kelvin are always very professional with a down to earth attitude and were attentive t vehical we have perchased from Burritt. Chris, Rich, Mike and Kelvin are always very professional with a down to earth attitude and were attentive to all our needs. Will return again and recomend Burritt in the future. Robert Kuzdzal More

One nice thing about Burritts is everybody treats you like you are their customer even if you are working with someone else. Also if you need something outside of regular business hours they usually fin like you are their customer even if you are working with someone else. Also if you need something outside of regular business hours they usually find a way to help you out. Jim Sherman is the best service manager I have ever worked with anywhere! More

My recent purchase with Burritt was excellent in every way, my wife and I have been dealing here for the past several years and continue to buy from Dave Smith who has been very helpful in every way from way, my wife and I have been dealing here for the past several years and continue to buy from Dave Smith who has been very helpful in every way from sale to trade in. " Thank you Dave " More

I would say that my experience was mostly great. Larry was wonderful as was most everyone else. Larry was personable, and very helpful. He should be the mold that other car sales consultants are made fr was wonderful as was most everyone else. Larry was personable, and very helpful. He should be the mold that other car sales consultants are made from. Rob Galloway was able to secure an excellent loan, and I appreciate that. However, he was unprofessional at times. He suggested that I take out his loan and then refinance right away just so he would make the dealership more money. I understand it may be a difficult job, but please do not tell me how hard you worked for me or use guilt as negotiating tool. That part put me off. I bet if I paid 100% cash for the vehicle he would try to convince me to take a loan out and pay it back the first month just so he could make some money. That is exactly the same logic that lead to our recent financial debacle. I have good credit for a reason; I try not to do stupid things with my money. I would use this dealership again and recommend it to a friend. "Go see Larry." More

Dave was very helpful when we first went to Burritt Motors to determine which vehicle would best meet our needs. We wanted to look at both the Traverse and Enclave as we plan to use the vehicle for da Motors to determine which vehicle would best meet our needs. We wanted to look at both the Traverse and Enclave as we plan to use the vehicle for day to day trips to work, but more importantly to travel to visit our adult children who live several states away in most cases. Dave made sure both vehicles were available for my husband and me to road test, and that made our selection easier, deciding on the Enclave for it's quiet ride and interior luxury, as well as the stylish looks on the outside. We ordered a new vehicle, it came in very quickly, and both Mike DeForge and Dave worked very hard to arrange the financing of the vehicle to our best advantage, and get the Enclave delivered to us very quickly. As a teacher, I expect to learn everything about the vehicle before taking delivery, and Dave took the time to show me everything about the new Enclave, specifically addressing the comments to me, as I will be the primary driver. He did a very informative, sensible, and logical presentation so that I knew how the operate all of the Enclave's many technological options! All in all, a very pleasant experience throughout! Ruth Ann Baumbach More

I have bought both my trucks I have ever owned from Burritt Motors with Jim's help. He is professional and focused on getting me, the customer, what I need. I trust him and he has done very well by me Burritt Motors with Jim's help. He is professional and focused on getting me, the customer, what I need. I trust him and he has done very well by me. I recommend Jim to all of my Friends. Rameen Mohammadi More

I would like to say it was a pleasure to purchase from Burritt. Jim gave me no pressure and none of the classic car salesmen pitch. The gentlemen in finance did a great job also. We are very satisfied wit Burritt. Jim gave me no pressure and none of the classic car salesmen pitch. The gentlemen in finance did a great job also. We are very satisfied with the whole process and most likely will make our next purchase there. We also will recommend Buritt Motors to everyone we know! More

I live in Syracuse, so Larry advised me throught the whole car buying process. I used the web site to look and learn about available and e-mailed my 4 potentials to Larry. I met with him on a Friday aft whole car buying process. I used the web site to look and learn about available and e-mailed my 4 potentials to Larry. I met with him on a Friday afternoon, my most convenient time. Larry and I discussed my 4 potentials and negated two. By this I mean he took time to have a conversation about my car-needs and taste. From the two, Larry advised me about the value of GM certification so I test drove the Chevy Colbalt. I liked the car and from that point Larry took care of every known purchase detail for me. I was absolutely sure I was getting the best deal possible!! The financial/loan consultant was excellent and got me a lower interest rate than expected. So much so, I was able to purchase the extended waranty. When I came back on Monday to pick up, I recieved the same great care as I did when making the purchase and I drove off in a car I love. I would highly recommend both Burritt and Mr Johnson to assist any of my family and friends to purchase their next vehicle. More

Great Job Everyone !!!!! Leasing just got so much easier with Burritt and we will be bak again. I would reccommend your dealership to all my friends. Thanks again Chris and Rich The Cafalone's with Burritt and we will be bak again. I would reccommend your dealership to all my friends. Thanks again Chris and Rich The Cafalone's More

Our growing family purchased a 2010 Dodge Grand Caravan from Burritt Motors. During the test drive, there was noticeable noise from the rear brakes. I made the purchase contingent upon that problem being a from Burritt Motors. During the test drive, there was noticeable noise from the rear brakes. I made the purchase contingent upon that problem being addressed. The problem has been looked at 3 times since the test drive. After the final visit as a result of turning the rotor, it has quieted a bit, but the problem is not gone and still reoccurs. In the end, I'm going to say it's a bad pad or rotor they didn't replace. I'm not going to waste any more time on it, and will fix it myself when the weather gets better. Now this next issue gets to me a bit more than the bad brake work. I was told with our sales agreement my truck would be paid off immediately with the amount from the trade in. I bought the vehicle on February 7th. It is March 5th, my credit union still has a balance on the loan for my former vehicle. I was told after initially checking 2 weeks after the purchase it could take up to 20 days. Fine. It's 27 days. Not fine. It's the small things that mean a lot. The small things were not addressed. And no one has really reached out or even apologized for any of this. I received 3 automated "Thank you" emails and that was the extent of the niceties. I think word of mouth is everything, and I really wanted this to be a good business relationship I could tell others about. Sadly not the case, and in fact quite the opposite. More