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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
75 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 75 reviews
March 23, 2024
I appreciate that everyone is friendly and accommodating. From the salesmen to the service department. No one pushes us into making decisions. From the salesmen to the service department. No one pushes us into making decisions. More
by sandywhelan55
Verified Customer
Helpful March 22, 2024
Service was fast. They told me what the few problems I had on the car.Did not pressure me on getting them dix right away. They told me what the few problems I had on the car.Did not pressure me on getting them dix right away. More
by korbel4me
Employees Worked With
December 11, 2022
Never responded to my vehicle inquiry. I called a few days later and veh. Sold. As of today veh. Is still on cars.com and website for sale. Someone needs to update both in a timely manner. I called a few days later and veh. Sold. As of today veh. Is still on cars.com and website for sale. Someone needs to update both in a timely manner. More
by jelew
Employees Worked With
Person who answered phone did not say their name.
May 09, 2019
The best car buying experience I’ve had If you are considering buying a vehicle Burtness is the only place you need to look at. They are awesome people to work with and are always extremely If you are considering buying a vehicle Burtness is the only place you need to look at. They are awesome people to work with and are always extremely fair and friendly. They go above and beyond the average dealership to provide you with the service you would get from friend or family member. There is no hassle and that vulture like mentality you would get other places. It’s a no pressure buying experience plus there prices are fantastic and they give you a way better deal then you would get even after getting your leg pulled by a sales manager at a big dealer. Plus on top of that I got top value for my trade! I can honestly say the staff at Burtness is the best of the best and I will be a customer for life! I highly recommended them for anyone looking to get a new or used car or truck! More
by DieselTrucks rk9531
Employees Worked With
Other Employees :
Jeremy Millian
April 23, 2019
Great! Was a real pleasure dealing with Brad. No pressure and just made you feel comfortable. Hope to maybe buy a new car in the next year and Burtness wil Was a real pleasure dealing with Brad. No pressure and just made you feel comfortable. Hope to maybe buy a new car in the next year and Burtness will be my first stop. More
by Big Guy
April 17, 2019
Eager to please. The whole process was smooth and easy. All the necessary information was given upfront. No surprises. Barbara Madisen was very helpful and knowledgabl The whole process was smooth and easy. All the necessary information was given upfront. No surprises. Barbara Madisen was very helpful and knowledgable in explaining our new car's features More
by k9car
April 10, 2019
Best customer service around!!! I have only great things to say about all of the professional people I came into contact with at Burtness!!! I purchased my previous vehicle from the I have only great things to say about all of the professional people I came into contact with at Burtness!!! I purchased my previous vehicle from the Orfordville location and now from Whitewater. Both times I have been impressed with how they go out of their way .yup help me find the vehicle I was looking for. They worked within my budget and worked with me on my trade!!! I've always gone to them for servicing my vehicle as well. No complaints here!!! Thank you!! More
by Michele
March 30, 2019
Very Pleasant Brad was very friendly and straightforward. He made my truck purchase quick and easy all while being professional and fair. Very happy with all aspect Brad was very friendly and straightforward. He made my truck purchase quick and easy all while being professional and fair. Very happy with all aspects of our buying experience at Burtness. Thank You! More
by Bigbuck1975
Employees Worked With
