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Burtness Chrysler Dodge Jeep Ram
Whitewater, WI
79 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost
The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago.
It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 79 reviews
August 02, 2018
The Marvin experience! We are 3 hours away from dealership. We spoke with Marvin about a car we saw online. We drove there the same day, and the car was waiting out front al We are 3 hours away from dealership. We spoke with Marvin about a car we saw online. We drove there the same day, and the car was waiting out front all shined up and ready for a test drive. He gave us a great deal and we drove away with a full tank of gas! Awesome and honest! Thanks Marvin. More
by Chryslergal@300
Employees Worked With
Marvin Thornton
Helpful August 02, 2018
Burtness - Professionalism and Integrity Hank Abb is an outstanding sales consultant who takes the time to listen and understand what you want and works hard to make sure you understand the c Hank Abb is an outstanding sales consultant who takes the time to listen and understand what you want and works hard to make sure you understand the car buying/leasing process from start to finish. Hank is a NO pressure sales consultant. As long as Hank Abb is at Burtness, we will continue to purchase/lease vehicles from him. Larry S More
by Larry S
Employees Worked With
August 02, 2018
Long time customer & friend Hank Abb has been our sales person for many years. We followed him from a different dealership because Hank takes his time working with you on choosi Hank Abb has been our sales person for many years. We followed him from a different dealership because Hank takes his time working with you on choosing the correct vehicle to purchase/lease. He always explains everything to you, whether it be the rebates, lease information, loan payments, etc before you make your decision. Hank will not steer you in the wrong direction just to make a sale! He wants you to be happy and satisfied with your purchase/lease, and that makes him happy! We are so happy that we met Hank over 10 years ago, created a lasting friendship and will ALWAYS return to Hank for any vehicles that we are planning on purchasing/leasing. Hank is the absolute best sales person you will find out there, and you won't be disappointed if you work with him! More
by Carol S.
August 01, 2018
great customer service These guys are great! They worked with me to make a great deal to get the vehicle I wanted, including all the options in my price range. Love the car These guys are great! They worked with me to make a great deal to get the vehicle I wanted, including all the options in my price range. Love the car too!!! More
by ninelives13
July 27, 2018
Satisfied & Happy customer from Janesville, WI Burtness Chevrolet was recommended to me by a family member.. My experience was wonderful and the process to buy my car was effortless. Very pleased!! Burtness Chevrolet was recommended to me by a family member.. My experience was wonderful and the process to buy my car was effortless. Very pleased!! More
by Janesville customer
July 22, 2018
Prompt service. Free loaner. Repairs guaranteed. Took mini van in for AC repairs. Got a free loaner vehicle overnight and service was complete next morning. Courteous and professional. Replacement pa Took mini van in for AC repairs. Got a free loaner vehicle overnight and service was complete next morning. Courteous and professional. Replacement parts guaranteed. More
by coreydavis77
Verified CustomerEmployees Worked With
Josh Lien, Marvin Thornton
July 20, 2018
Good deal, good dealer, willing to work with you Had a good experience buying a used car here. The salesman (Hey Marvin, that's You!) was good about helping us figure out what we wanted, and more th Had a good experience buying a used car here. The salesman (Hey Marvin, that's You!) was good about helping us figure out what we wanted, and more than willing to help out with pricing when we needed to add some aftermarket options on to the vehicle. Happy with the experience and the vehicle, happy with the after sale support. More
by cessnafixer
Employees Worked With
Marvin Thornton, Dan George
July 13, 2018
Outstanding customer sales and service I was shopping around for a vehicle and having been given the run around by another larger known dealership in Walworth County, my friend directed me I was shopping around for a vehicle and having been given the run around by another larger known dealership in Walworth County, my friend directed me to Burtnesss. In less than 24 hours I was in a new to me vehicle, in the price range I had requested and payment in the ballpark as well. I am so please with their knowledge, how they walked me through the ins and outs of the vehicle features and they made sure I understood each “perk” before we moved on to the next feature. I will always return to Burtness and recommend everyone do the same. More
by animalcop999
Employees Worked With
Other Employees :
Kristen Lein, Marvin Thornton
July 01, 2017
Never again! Jeff and company screwed my daughter on a 2012 Dodge Charger. . Charged me an extra grand. After all was paid and signed. Not my idea of integrity. Jeff and company screwed my daughter on a 2012 Dodge Charger. . Charged me an extra grand. After all was paid and signed. Not my idea of integrity. Never went back. More
by Unhappy car buyer
Employees Worked With
Jeff and step son
