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Burtness Chrysler Dodge Jeep Ram

Whitewater, WI

Overview
Employees
Reviews
Vehicles
4.9
81 Reviews
Established in 1921 by Elmer Burtness, The Burtness Family of Dealerships has grown from a small Standard gasoline station into one of the most prominent Family of Dealerships in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots, Burtness Chrysler Dodge Jeep Ram of Whitewater serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness Chrysler Dodge Jeep Ram will find the perfect vehicle for you at no additional cost The Burtness Chrysler Dodge Jeep Ram family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chrysler Dodge Jeep Ram still continues today in the same small town where it began more than 90 years ago. It’s been said that at Burtness Chrysler Dodge Jeep Ram, “you walk in a customer, and walk out a friend.”
Contact Dealership

1421 W Main Street

Whitewater, WI

53190

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Showing 81 reviews

April 10, 2024

Everything went good the service tech. very promt and professional shop clean keep up the good work More

by jr1127reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that everything went well with your service! Maintaining a prompt and professional service experience, along with a clean shop, is what we aim for. Thank you for your positive feedback and encouragement. We'll continue to strive for excellence in our work. If you have any further needs or questions, feel free to reach out.

Helpful
April 08, 2024

They are very fast at getting appointment, and do a good job on serving my vehicle. More

by wingertd93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're pleased to hear that you found our appointment scheduling to be fast and our vehicle servicing to be satisfactory! Providing efficient service is important to us, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
April 05, 2024

My service work was performed at the Burtness Buick/Chevrolet dealership. Staff was friendly and helpful. More

by dvw49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Buick sales
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had your service work done at Burtness Buick/Chevrolet dealership! It's great to know that our staff was friendly and helpful during your visit. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us for your automotive needs!

Helpful
April 02, 2024

Friendly, fast, professional, were able to fix previous mistakes done by other dealership, very thankful for burtness More

by calebdenzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Employee
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you found our service to be friendly, fast, and professional! Rectifying previous mistakes from other dealerships is important to us, and we're grateful for the opportunity to assist you. Thank you for choosing Burtness, and we appreciate your kind words. If you ever need anything else, don't hesitate to reach out!

Helpful
April 02, 2024

Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Absolom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anika Panuce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that we exceeded your expectations in both service and sales! Providing helpful and friendly assistance is what we aim for, and we're glad that our team delivered. Thank you for your recommendation, and we appreciate your kind words. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future!

Helpful
March 24, 2024

Fast and Friendly service, easy to work with, and always on time. No issues at all. 👍👍👍 More

by bkath13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a positive experience with our service! Providing fast, friendly, and efficient service is our priority, and we're glad to know that we met your expectations. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're here to help!

Helpful
March 23, 2024

I appreciate that everyone is friendly and accommodating. From the salesmen to the service department. No one pushes us into making decisions. More

by sandywhelan55
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

Absolutely! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing friendly and accommodating service, whether you're browsing our inventory or getting assistance in the service department. We understand the importance of making decisions at your own pace, and we're here to support you every step of the way. Thank you for your kind words, and we look forward to serving you again in the future!

Helpful
March 23, 2024

Very prompt and courteous. Service was fast. Highly recommend . Very clean, comfortable waiting area in the showroom. More

by KLIETZBARBANDJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Eric
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Mar 25, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our service! Providing prompt and courteous service is our top priority, and we're glad to know that we could meet your expectations. Thank you for recommending us, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. We're here to help!

Helpful
March 22, 2024

Service was fast. They told me what the few problems I had on the car.Did not pressure me on getting them dix right away. More

by korbel4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Absolom "Abs" Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a fast service experience with us! Our priority is always to ensure that our customers are informed about any issues with their vehicles without feeling pressured to address them immediately. Thank you for choosing us for your car service needs, and we appreciate your feedback!

Helpful
March 20, 2024

Everyone was very helpful and worked with me to make sure I get the vehicle I wanted More

by realjuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Behrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Abb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chrysler Dodge Jeep Ram responded

We're thrilled to hear that our team was able to assist you in getting the vehicle you wanted! Customer satisfaction is our top priority, and we're glad we could work with you to meet your needs. Thank you for choosing us, and we look forward to serving you again in the future!

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